Most banks in Nigeria have apps in which customers use to carry out a financial transaction on their iPhone or Android device. It is a big deal today in today’s tech-savvy world. Nigerians can now use bank apps to make payment anywhere — pay for utility bills, recharge their phones, send money, report fraudulent activities on their account, request new ATM card/cheque book etc. Though a lot of times, customers complain that some bank apps in Nigeria are riddled by bugs, bad user interface and poor network. This has caused some customers to shut their accounts in these banks, and look for somewhere else where they’d get better mobile banking service.
So to make it easy, we will review and rank the bank app which is great for mobile banking service in Nigeria, from the top to the bottom.
Best Bank App in Nigeria
Zenith Bank App
This bank did not win ‘Best Digital Bank in Nigeria 2019‘ for no reason. The bank has done their utmost best, and are still improving in this aspect of providing efficient mobile banking services. The Zenith bank app currently has more than 1 million downloads and in recent times, it has been able to satisfy users. Some of the most mentioned comment on the bank app review page is ‘easy to use’, ‘helpful’, ‘best banking app’ and ‘nice user interface’.
A customer named ‘James’ commented thus:
Sincerely, this is one of the best banking apps on this platform. It has been a wonderful experience using this platform. One thing I love about it is that one can set his/her transfer limit in a day to any amount he wishes. In addition, it is easy to use and understand. I’ll give this a 100 stars
Though the bank app is not devoid of one or two technical hitches, the positive feedback has been overwhelming.
Though constantly undergoing some improvement, it has managed to live up to its customer’s expectation. Though few customers still complain about its functionality. By Nigerian standards, it is a quality banking app. It has a 4.3/5 rating on Google Playstore and about 70% of its rating are 5 stars. The most mentioned words in its review are ‘easy to use’, ‘helpful’, ‘beautiful user interface’ ‘excellent services’ and ‘good experience’.
The Guarantee Trust Bank mobile app ‘GTworld’ is the 2nd trending financial app in Nigeria. It has a rating of 4.2/5 and has constantly evolved to become a favourite with over a million downloads. When the network is great, the app is highly efficient and easy to use.
Access Bank App
With over a million download and a huge customer base, Access bank’s mobile app has met the expectations of customers. The app has a rating of 4.0/5. The app constantly upgrades to meet costumer’s demands.
Though grossly underrated, Union Bank app has the cleanest bank interface in Nigeria. It allows you to seamlessly do banking service. The app currently has a rating of 4.0/5 and has over 500,000 downloads.
Another underrated bank app. Sterling OnePay is Sterling Bank’s mobile banking app and has a lot of functionalities. Though the app has struggled to live up to its hype. It has won a lot of accolade for its responsiveness.
FCMB Mobile Plus
First City Monument Bank stormed the banking scene with its easy banking mobile banking app. Though the bank is not known for a huge customer base, it has managed to hold its own when it comes to mobile banking and internet banking. The bank is currently upgrading its mobile app though.
Fidelity Online Banking
Though often erroneously thought as a second-rated bank, Fidelity bank has been a major player in the Nigerian Banking scene since 1988. Their mobile bank app has over a million download. The app doesn’t just offer you the ability to conveniently make payments, it is highly secured too. Though some bugs have lowered its effectiveness, it is still offering seamless service.
- First Mobile
- SC Mobile Nigeria
- Ecobank Mobile App
- Polaris Mobile