StarTimes Nigeria Guide

This is a page about Startimes Nigeria. See the Startimes channels list, new Startimes packages & price. How to clear Startimes Errors and Pay for Startimes online. #Startimes 2024 guide

StarTimes is a Chinese electronics and media company with a strong presence in Sub-Saharan Africa.

StarTimes offers digital terrestrial television and satellite television services to consumers and provides technology to countries and broadcasters that are switching from analog to digital television.

Prospective Startimes Customer?

If you’re considering getting the Startimes Nigeria package, here is what you need to know to help you make that decision. Startimes now has 5 new subscription plans: Startimes Chinese, Startimes Super, Startimes Smart, Startimes Sport Plus, and Startimes Nova.

Startimes Chinese costs N6600 per month, Startimes Super costs N4200 per month, Startimes Smart costs N2200 per month, Startimes Sport Plus costs N1200 per month, and Startimes Nova costs N900 per month.

What’s next? Setting up Startimes

Now that you know what you’re getting into,

how much does it cost to set up?

SD Decoder – N8000 – N10000
HD Decoder – N8900 – N11500
Combo Decoder: N9900 – N13000

StarTimes Channels List

Before you make that purchase, it is a good idea to know how much entertainment/politics/sports you will be getting. This section outlines the updated list of StarTimes channels for the bouquets. Yeah, all of them.

StarTimes Smart – N2200 Per Month – 41 Channels

ST Adepa
Nina TV E
Fine Living
Jimjam
Bbc World News
Star Life
ESPN
ST Africa
DW
Star Plus
ST Novela E
ST Rise
Love Nature
Sky News
Toonami
TNT Africa
Nickelodeon
Area Ten
Nigezie
Zee Cinema
Al Jazeera
Dove TV
AMC Series
France 24 E
Fashion One
ST SA Music
ST Sports Life
ST Sports Arena
ST Sino Drama
E!
Africa News
ST Yoruba
NGW
NDTV 24×7
Isi Mbido
ST Naija
Trace Mziki
ST Kids
EWTN
Arewa 24

StarTimes Sport Plus – N1200 Per Month – 4 Channels

ST Sports Premium
ST Sports Life
ST Sports Arena
ST World Football HD

Activate New Startimes Account

To activate your Startimes account, you should contact the Startimes Customer Service helpline.

You should have your serial box number and smart card number ready because It will be required.

How to Subscribe Your StarTimes Decoder

There are various ways to Subscribe to Your Startimes Decoder. We’re going to cover all of them below.

METHOD 1: Subscribe Your StarTimes Via Quick Teller ATM Recharge

Visit an ATM close to you.
Insert your ATM Card and enter the PIN as you usually do.
On the next screen, select Quick Teller from the options shown to you.
Next, Select ‘Pay Bill’
Next, Select ‘Other’, A screen will pop up requesting a merchant code.
Enter ‘240534’ as the merchant code. A message will pop up that reads ‘Customer Reference’
Enter your SmartCard Number and select ‘Proceed’
Select the amount you wish to subscribe to and follow the prompts to complete your subscription.

METHOD 2: Subscribe Your StarTimes Via StarTimes Mobile Application

Visit the Play Store (Android Users) or App Store (IOS users) to download the Startimes Mobile Application.

Once you’ve downloaded the app, Open it.
Tap on Services.
Select SmartCard, add your SmartCard, then Select ‘Recharge’
Select Your Payment Option (USSD, Online Payment, Coupon)

METHOD 3: Subscribe Your StarTimes Via PAGA

Visit Paga.com and create a new account or log in if you already have an account.
On the menu, click on ‘Pay Bill’
Next, Input the amount you wish to recharge and your StarTimes smartcard number.
Finally, Click on ‘go’ and complete the transaction.

METHOD 4: Subscribe Your StarTimes Via GTBank

To subscribe using GTBank, *737*37*AMOUNT*SMARTCARDNUMB#

METHOD 5: Subscribe Your StarTimes Via SMS

SMS: CC#SmartCardNumber#PIN and send to 32055.

StarTimes Nigeria Website

The StarTimes website is Africa’s most popular digital television website. The website, which delivers the best navigational experience anywhere, anytime, has been visited by over 5 million users globally. With this website, you can explore the following features:

StarTimes ON is a multimedia platform that aims to provide users with new and accessible entertainment. Live television, films, drama, sporting events, and more are all available with the StarTimes On platform. The following are some of the reasons why you should use StarTimes ON: There are 62 live channels to choose from, access international and domestic video-on-demand content, and 51 channels are available for free. Without a membership, 70% of Streaming content is available for free. Take your favourite TV shows and movies with you everywhere you go with your mobile device. You’ll never have to miss another episode of your favourite show. For die-hard sports fans, a sports-only membership plan is available.
The TV Guide is a website feature that analyses television shows and streaming entertainment, supports fans, and assists viewers in deciding what to watch on StarTimes. There’s no one better than Startime’s team of entertainment experts to help you make the most of your time spent watching TV and broadcasting content with in-depth reviews, expert suggestions, news headlines, discussions, intelligent reviews, and more.
StarTimes Product Information, including StarTimes Digital TV (the FULL HD1080P quality and Dolby sound effects on StarTimes Digital TV will captivate you in thrilling new immersive experiences like you never had before. Thanks to the built-in decoder, you’ll be able to view your favourite movies and television series on more than 200 channels.) and Startime Solar Home System ( also available in Nigeria. The 30W Solar Panel with a 90Wh battery and lights but without TV costs 115,000. )

StarTimes TV Guide

Want to see a schedule of shows to be shown on each of your StarTimes? That’s what the StarTimes TV guide is for. You can access it here – https://www.startimestv.com/tv_guide.html

StarTimes Nigeria Customer Care Contact

See StarTimes Nigeria customer care contact details below

StarTimes NIGERIA CUSTOMER CARE CONTACT
StarTimes cc phone	094618888
StarTimes NG Instagram	https://www.instagram.com/StarTimesNG/
StarTimes NG Twitter handle	https://twitter.com/StarTimes_Ng
StarTimes NG Facebook	https://www.facebook.com/StarTimesNG/
StarTimes NG website	https://www.startimestv.com/
StarTimes Contact Page	https://www.startimestv.com/contact-us
StarTimes Nigeria USSD	3221#
StarTimes Contact Address	POLARIS BANK BUILDING FATAI ATERE WAY CAPA JUNCTION MUSHIN, Lagos State

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How To Clear Errors On Startimes

Here are some errors and problems you might encounter and how you can solve them.

#1 No Signal

Make sure your indoor antenna is well-fixed and placed. Adjust it around your TV set until you get a signal. If the problem persists, you need to get an outdoor antenna (a Yagi Antenna, preferably).

If you are using an outdoor Antenna(yagi Antena) and still have No Signal, visit any of our business outlets or call any of our hotline numbers. A service agent will be assigned to you for further assistance.

#2 No Service

Kindly follow the procedures below;
1. Adjust your Antenna till you get a signal.
2. Embark on AUTOMATIC SEARCH >>> Click on the MENU button on your remote control, scroll to SYSTEM SETTINGS, and press OK. In the list displayed, scroll to AUTOMATIC SEARCH and use the right arrow key to navigate to the YES and NO options. Select YES and press OK.
Call any of our hotline numbers and a service agent will be assigned to you for further assistance.

#3 No Access/Not Subscribed

This simply means your subscription has expired. Kindly recharge using any of the methods we discussed above.

#4 Smart Card Not Paired / Wrong Pairing

This is when a smartcard is mismatched or incorrectly paired with another decoder. Please visit the nearest business hall or call Startimes hotline: 01-4618888 / 09-4618888

#5 Decoder Fails to Power

Please check whether the power plug of the decoder is correctly inserted into the AC 220V power jack –and whether the switch of the decoder switches on.

If well connected and the problem persists, please visit the nearest business hall or call Startimes hotline:01-4618888 / 09-4618888

#6 Auto Rebooting

This is when a decoder continues to come up and go off immediately, mostly caused when a decoder cannot upgrade itself. Please visit the nearest business hall or call StarTimes hotline for assistance:01-4618888 / 09-4618888

Decoder displaying 8888/9999,” C” / “0” on the front panel
Please visit the nearest business hall or call the StarTimes hotline for assistance:01-4618888 / 09-4618888

#7 No Video No Audio

1. Please check whether the antenna is correctly connected to the decoder.
2. Check the audio and video cables of the gateway and TV, it must be video out – video in, audio out – audio in).
3. Ensure that the TV is in AV mode. For TVs with more than one (1) AV setting, please select the right AV setting using the correct port on the machine (TV) and select the same option on the remote control.
4. If (a), (b), and (c) are fine, then suspect the AV cables in use. Try a new set of cables. If the problem persists, please visit the nearest business hall or call StarTimes hotline:01-4618888 / 09-4618888

StarTimes Nigeria Guide FAQ

What are the StarTimes packages?

Let’s take a look at the prices of the various Startimes packages:

Classic: N2500.
Basic: N1700.
Nova: N900.
Chinese: N6600.
Super: N4200.
Smart: N2200.
Sport Plus: N1200.

How many channels are included in StarTimes’ basic package?

Basic Bouquet. The monthly cost of this bouquet is 1,700 Naira. It includes 40 StarTimes.

How do I change the bouquet on my StarTimes account?

Dial *858# from your Startimes-registered phone.
Then, choose “Package Change” from the drop-down menu.
Select the decoder type, like “Dish” for satellite and “Digital” for a regular terrestrial decoder.
Continue by picking up the new StarTimes package that best suits your needs.

Will the EPL be broadcast on StarTimes?

All of the English Premier League matches are streamed live on StarTimes. This weekend, the Premier League, Bundesliga, and La Liga begin with intriguing matches broadcast live on StarTimes from throughout Europe.

Can I change my StarTimes package in Nigeria?

If you want to change your bundle subscription, feel free to call the customer service line at 0719 077 077 to have it done for you.

What is the customer care number for StarTimes in Nigeria?

Sale service hotline:
+234 94618888

+254 719077077

+255 764700800

+242 066474040

+225 86060 +265 995777555

+260 211268882

How do I complain to StarTimes?

How to Get in Touch with StarTimes Customer Support via the App

Launch the app.
In the upper right-side corner, select the Help option.
This will showcase options to assist you in resolving your issue.
Select Self-Service to file a complaint.
Alternatively, call the Hotline at 014618888 to speak to the agent.

Is StarTimes better than GOtv?

StarTimes is more accessible, and also has a greater number of channels, and has more captivating content than Gotv. Nearly all the channels and shows you watch on Gotv are on StarTimes, and the bouquets are less costly.

After making payment, how do I activate StarTimes?

You can activate your subscription after payment. To begin using your subscription, text your IUC number to the number that GOTV provides. The red sticker located at the base of your decoder bears a unique number: the IUC number.

Why does my StarTimes channel list appear to be empty?

Your channel list will be blank if you run an auto search while experiencing a “No Signal” problem. Please ensure that the antenna or RF IN port on the rear of the decoder is properly connected to your antenna connector.

That’s the end of the article. We hope we’ve answered every question you have; if not, please comment below, and we’ll be happy to assist you.