FirstMobile is FirstBank Nigeria’s official mobile banking app for iOS and Android. Download it from the Play Store or App Store, register with your debit card and PIN, and you can transfer funds, buy airtime, pay bills, and check your balance from your phone. The default daily transfer cap on the app is ₦1 million, but you can raise or lower it with FirstToken.
This guide covers everything you need to use FirstMobile: features, how to download it, how to register and activate, transaction limits, and the FirstBank contact details.
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What is the FirstMobile app?
FirstMobile is FirstBank’s official mobile banking app for smartphones. It lets you run financial and non-financial transactions on your FirstBank account without going into a branch. You’ll need a Naira Mastercard or Verve debit card linked to a FirstBank account to register.
With FirstMobile you can:
- Transfer money to FirstBank and other Nigerian bank accounts
- Buy airtime and data on any local network
- Pay DStv, GOtv, StarTimes, electricity, and water bills
- Check balances and pull mini-statements
- Request a chequebook
- Open a new FirstBank account if you don’t have one yet
- Manage your daily transfer limit using the FirstToken
FirstMobile features
- Instant transfers to any FirstBank or other-bank account.
- Bill payments — utilities, cable TV, internet, school fees.
- Airtime top-up for self and other lines.
- Balance and statement enquiry.
- Cardless withdrawal at FirstBank ATMs.
- FirstToken integration for soft-token security.
- Biometric login (fingerprint, Face ID).
- Adjustable daily transaction limit.
- Loan and savings product applications inside the app.
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How to download FirstMobile
The app is on Android and iOS. The old Windows Phone version is no longer supported.
- Android: open the Play Store and search “FirstMobile” or use this link — Google Play.
- iPhone (iOS): open the App Store and search “FirstMobile App” or use this link — App Store.
- Tap Install, then open the app.
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How to activate FirstMobile
You’ll need an active FirstBank Naira Mastercard or Verve card and the SIM linked to your bank account.
- Open the FirstMobile app and tap Register.
- Enter your 16-digit debit card number and the card’s 4-digit ATM PIN.
- Wait for the one-time password (OTP) sent by SMS to your registered phone number. Enter it in the app.
- Create a 4–6 digit MPIN — this becomes your login PIN.
- Set two security questions and answers (used for password recovery).
- Create a 4-digit transaction PIN. You’ll enter this every time you transfer money or pay a bill.
- Enable Face ID or fingerprint login if you want.
The whole flow takes a few minutes. From the next launch, you log in with the MPIN.
FirstMobile transfer limits
The default daily transfer cap on FirstMobile is ₦1,000,000. You can raise or lower it from inside the app using your FirstToken.
To get a FirstToken (soft token):
- Visit any FirstBank branch with a valid ID.
- Fill the FirstToken activation form.
- The branch issues an activation code and serial number — usually within 10 minutes.
- Open the FirstMobile or FirstToken app and complete activation.
Once activated, you can adjust the daily limit, approve transactions, and reset your MPIN without going back to the branch.
FirstBank contact info
- Phone: 0700FIRSTCONTACT (0700-34778-2668228), 01-4485500, 0708-062-5000
- Email: [email protected]
- X (Twitter): @FirstBankngr
- Instagram: @firstbanknigeria
- Facebook: @firstbankofnigeria
FAQs
Is FirstMobile free?
The app download is free. Standard transfer fees and SMS alerts apply per CBN rules. No subscription.
Can I open a FirstBank account on FirstMobile?
Yes. Tap Open Account on the launch screen and follow the prompts. You’ll need your BVN, NIN, and a valid ID.
What if I forget my FirstMobile MPIN?
Tap Forgot MPIN on the login screen. You’ll be asked your security questions and an OTP. After verification, you set a new MPIN.
Can I increase my daily transfer limit?
Yes — but only with FirstToken. Open Settings → Transaction Limit on FirstMobile and authorise the change with the token.
What’s the difference between FirstMobile and FirstOnline?
FirstMobile is the smartphone app. FirstOnline is the web-based internet banking platform at ibank.firstbanknigeria.com. Both share the same daily limit pool, but each has its own login.
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