How to Reset GOTV After Payment

Reset GOTV After Payment – In this article, you will definitely be enlighten on how to activate your GOTV after it might have failed to activate automatically. continue reading

Reset GOTV After Payment

It is believed that once you subscribed to any GOTv decoder that your decoder will be automatically activated. But sometimes it does not come that way due to their system and the decoder will fail to be automatically activated.

It does occur that sometimes you may error like error E16 and error E30 after you’ve subscribed.  Seeing this kind of error simply means that you should restart your GOTV decoder.

Errors like Error E16 means that the device has been disconnected from power, while error E 30, on the other hand, means that your Gotv decoder has no signal or has been off for long.

If you have been facing problems in activating your GOTV decoder, worry less for this article contains the necessary information you need to successfully activate your GOTV decoder if failed to activate automatically.

Various Ways to Activate Your GOTv

Basically, there are three ways in which one can easily activate his/her Gotv decoder. which are;

Online Activation Method

This is a means of activating you GOTv right at the convenience of your home with a device that is capable of access web.

Follow the guidelines below to successfully activate your GOTv decoder online;

  • Visit Eazy GOTV website
  • Log into your GOTV account with your account number and surname
  • Click on the dialogue box “Clear your error”
  • Clear the E16 error
  • Click on “Reset device now” tab’ and this will reset your GOTV decoder.

USSD Activation Using Phone

Just as you activate your GOTv decoder online, you can as well do it using your mobile phone without internet access. Sound awesome right?

Follow the guidelines below to successfully activate your GOTv decoder with your phone

  • Dial *423# on any network
  • A prompt request will come up. It reads “Assistance from Customer Care
  • You can then speak with the customer service representative

Text Message Activation

This is similar to the USSD activation option, here all you need to do is to send a text message to the designated number as shown below;

To activate your decoder via text message;

  • Send ‘reset Your GOTV account number to this number, 4688 and that is all

IMPORTANT: Ensure that your GOTV account number is available when making this request.

NOTE: If after using any of the above-listed processes and your GOTv is not still activated, kindly reach out to GOTV  by following their thread on their Official twitter or Facebook page requesting the reset of your decoder.


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