To cancel any MTN Nigeria subscription that is draining your airtime, dial *305# (the unified VAS menu) or *123*5*1#, pick the active service, and confirm cancellation. For Caller Tunes, dial *410# or send “STOP” to 4100. Use the MyMTN app or call 180 (free) for help with stubborn services.
This guide covers every working method to stop MTN airtime deductions in Nigeria — USSD, SMS, the MyMTN app, the Self-Service Portal, and customer care — plus the codes for the most common money-eating services.
Quick fix: stop all MTN VAS at once
- Dial *305# on your MTN line.
- Select 2. Manage Active Services.
- Choose any active service from the list.
- Select Unsubscribe and confirm.
- Repeat for each service that shows up.
If *305# doesn’t load, dial *123*5*1# — the older route to the same menu.
How to check what you are subscribed to
Before you cancel, see what is active:
- USSD: Dial *305# and pick “Manage Active Services” — it lists every paid VAS on your line.
- SMS: Send STATUS to 312 for a free list.
- App: Open MyMTN > Manage Services > Active Subscriptions.
- Call: Dial 180 (toll-free) and ask the agent to read your active subscriptions.
Cancel MTN Caller Tunes
Three working ways:
- USSD: Dial *410# and select Deactivate.
- SMS: Send STOP or CANCEL to 4100.
- App: MyMTN > CallerTunez > Deactivate.
You receive an SMS confirmation once the service is removed.
Cancel MTN news, sport, and lifestyle alerts (SMS shortcodes)
Each VAS has a stop SMS. Common ones:
- CNN breaking news — send CNNBREAK STOP to 700
- CNN politics — send CNNPOL STOP to 700
- CNN business — send CNNBIZ STOP to 700
- BBC news — send STOP NEWS to 4200
- Local news English — send STOP1 to 33555
- Local news Pidgin — send ULNPIDGIN STOP to 700
- Local news Yoruba — send ULNYORUBA STOP to 700
- Football updates — send STOP to 4080
- Champions League — send UCHAMP STOP to 700
- Chelsea FC monthly — send NO CFM to 4900
- Chelsea FC weekly — send NO CFW to 4900
- Forex updates — send UFOREX STOP to 700
- Weather updates — send OUT512 to 35070
- Inspirational quotes weekly — send CANCEL QUOTES to 33118
- Love messages — send CANCELLOVE to 33118
- Daily prayer — send OUTINGS to 35070
- Religious quotes — send UWMMQUOTES STOP to 700
- Learning English — send ULEN STOP to 700
If you don’t know the exact code, just send STOP to the shortcode that sent you the last message — that almost always works.
Cancel MTN XtraValue (XtraTalk) bundles
- ₦300 (XS) — send NoV300 to 131
- ₦500 (S) — send NoV500 to 131
- ₦1,000 (M) — send NoV1000 to 131
- ₦2,000 (L) — send NoV2000 to 131
- ₦5,000 (XL) — send NoV5000 to 131
- ₦10,000 (XXL) — send NoV10000 to 131
- ₦15,000 (XXXL) — send NoV15000 to 131
- ₦20,000 (XXXXL) — send NoV20000 to 131
Cancel MTN XtraValue (XtraData) bundles
- ₦300 (XS) — send NoD300 to 131
- ₦500 (S) — send NoD500 to 131
- ₦1,000 (M) — send NoD1000 to 131
- ₦2,000 (L) — send NoD2000 to 131
- ₦5,000 (XL) — send NoD5000 to 131
- ₦10,000 (XXL) — send NoD10000 to 131
- ₦15,000 (XXXL) — send NoD15000 to 131
- ₦20,000 (XXXXL) — send NoD20000 to 131
Cancel MTN International Calling Bundles
- Bundle 1 (₦300) — send NoIDB300 to 131
- Bundle 2 (₦500) — send NoIDB500 to 131
- Bundle 3 (₦1,500) — send NoIDB1500 to 131
Cancel MTN auto-renewal on data bundles
- Dial *131*1# and pick Manage Data Plan.
- Select your active plan.
- Choose Disable Auto-Renewal.
The plan still runs to the end of its validity, but it won’t roll over and bill again.
Cancel via the MyMTN app
- Install MyMTN from Google Play or the App Store.
- Sign in with your MTN number — verify with the OTP.
- Tap Manage Services > Active Subscriptions.
- Tap any service and select Unsubscribe.
Cancel via the MTN Self-Service Portal
- Open ssp.mtn.ng on a browser.
- Log in with your MTN number.
- Go to Subscriptions > Active.
- Tap Unsubscribe beside any service.
Activate MTN Do Not Disturb
To block promotional SMS from MTN itself, send HELP to 2442 and follow the prompts. You can pick full block, partial block, or allow specific categories.
If nothing works — call MTN customer care
Dial 180 from your MTN line (toll-free). Ask the agent to:
- List every active VAS on your line.
- Cancel them one by one.
- Reverse any deduction made in the last 24–72 hours that you didn’t authorise.
Take note of the agent’s name and the call ticket number in case you need to escalate.
FAQs
What is the universal MTN unsubscribe code?
*305# — it opens the Manage Services menu, where you can cancel any active VAS.
How do I stop MTN from removing my airtime?
Cancel every active VAS using *305#, switch off auto-renewal on your data plan via *131*1#, and turn on Do Not Disturb by sending HELP to 2442.
Why do I keep getting charged after I unsubscribe?
Some legacy services bill once more before the cancellation is fully reflected. If charges continue after 48 hours, call 180.
Can I get a refund for an unauthorised MTN subscription?
Yes. Call 180 within 72 hours, give the deduction details (date, time, amount), and request a reversal. MTN logs the case and reverses if the subscription was unsolicited.
Does *305# cost anything?
No. *305#, *131#, *180#, and 4100 (Caller Tunes) are free to use.
Read also:
MTN customer service centres in Nigeria