UPS (United Parcel Service) runs more than 30 service points across Nigeria, from Lagos and Abuja to Yola and Sokoto. This guide lists every branch by city, explains how to send a package, gives a current price band for domestic and international shipments, and compares UPS with the main alternatives in Nigeria.
UPS was founded on August 28, 1907 in Seattle and now moves packages, payments and information in over 220 countries and territories. In Nigeria, UPS operates directly through United Parcel Service Nigeria Ltd, headquartered at the Gbagada Industrial Estate in Lagos. (FedEx, by contrast, runs through Red Star Express Plc, an NGX-listed licensee since 1994 — a useful distinction when you compare the two.)
UPS Nigeria Head Office
- United Parcel Service Nigeria Ltd — Plot 16, Oworonshoki Expressway, Gbagada Industrial Estate, Lagos.
- Tel: +234-1-2713605, +234-1-2713606
- Email: ngcustomerservice@ups.com
- WhatsApp / chatbot: +234 (0)908 634 4444
- Brokerage desk: SAHCOL Courier Shed, Murtala Muhammed International Airport, Ikeja — Tel: +234 (0)908 736 8701, email ngbrokerage@ups.com
UPS Stores in Nigeria by City
Lagos
- Gbagada (Head Office): Plot 16, Oworonshoki Expressway, Gbagada Industrial Estate — Tel: +234 (0)817 041 1629
- Apapa: Eleganza Building 1, Commercial Road — Tel: +234 (0)817 041 1590
- Victoria Island: Plot 1483, Sanusi Fafunwa — Tel: +234 (0)817 041 1654
- Ikeja: 14 Toyin Street — Tel: +234 (0)809 395 3740
- Ikoyi: 95 Awolowo Road — Tel: +234 (0)817 041 1419, email upsikoyi@gmail.com
- Lagos Island: 137 Broad Street — Tel: +234 (0)803 548 5531
- Surulere: 92 Ogunlana Drive — Tel: +234 (0)809 395 2869
- Yaba: 300 Herbert Macaulay Way — Tel: +234 (0)817 041 1662
- Maryland (Supply Chain): 380 Ikorodu Road — Tel: +234-1-271-3605/06, email nbolaji@ups.com
Abuja
- Plot 2196, Faskari Crescent, behind Savannah Suite Hotel, Garki — Tel: +234-9-2914624, email ngcustomerservice@ups.com
- Plot 78 Abidjan Street, Wuse Zone 3 — Tel: +234 (0)815 789 6287
Aba (Abia State)
2 Eziukwu Road, Aba — Tel: +234 (0)806 605 4193
Abeokuta (Ogun State)
20 Lalubu Street, Ibara, Abeokuta — Tel: +234 (0)818 412 7377
Akure (Ondo State)
26 Oyemekun Road, Akure — Tel: +234 (0)806 217 5152, email aajayi@ups.com
Bauchi (Bauchi State)
Horizontal Hotel Building 1, Yandoko Road, Bauchi — Tel: +234 (0)817 041 1588
Benin City (Edo State)
34 Airport Road, Benin City — Tel: +234-52-291910
Calabar (Cross River State)
36 Ndidem Usang Iso Road, Calabar — Tel: +234 (0)809 702 4670
Damaturu (Yobe State)
New Commercial Area, New Market Road, Damaturu — Tel: +234 (0)807 903 0335 (previously listed under Gombe in error; address is in Yobe State).
Enugu (Enugu State)
87 Ogui Road, Enugu — Tel: +234 (0)706 966 7967
Ibadan (Oyo State)
95 Moshood Abiola Way, Olusanya Ring Road, Ibadan — Tel: +234 (0)703 551 8381, email oadeleke@ups.com
Ilorin (Kwara State)
145 Ibrahim Taiwo Road, Ilorin — Tel: +234 (0)810 201 7464
Jos (Plateau State)
57 Rwang Pam Street, Jos — Tel: +234 (0)803 810 3912
Kaduna (Kaduna State)
5 Ali Akilu Road, Kaduna — Tel: +234 (0)806 452 9279
Kano (Kano State)
110 Murtala Muhammed Way, by Tafawa Balewa Road, opposite FCMB, Kano — Tel: +234-6-4431785
Katsina (Katsina State)
Hassan Usman Road, GRA, Katsina — Tel: +234 (0)805 976 7592
Lokoja (Kogi State)
KPC Shop 313, Adankolo Junction, Lokoja — Tel: +234 (0)810 664 5428
Maiduguri (Borno State)
Sir Kashim Ibrahim Way, West End Hotel, Maiduguri — Tel: +234 (0)703 807 9744
Makurdi (Benue State)
5 Otukpo Road, Makurdi — Tel: +234 (0)802 095 1513
Minna (Niger State)
42 Old Airport Road, Minna — Tel: +234 (0)805 641 9973
Onitsha (Anambra State)
99 Upper New Market, Onitsha — Tel: +234 (0)817 041 1627 (previously mislabelled Onitsha, Lagos; Onitsha is in Anambra State).
Owerri (Imo State)
130/136 Wetheral Road, Owerri — Tel: +234 (0)802 283 2333
Port Harcourt (Rivers State)
70 Evo Road, GRA Phase II, Port Harcourt — Tel: +234 (0)817 836 6655
Sokoto (Sokoto State)
6A Abdullahi Fodio Road, Sokoto — Tel: +234 (0)817 041 1648
Uyo (Akwa Ibom State)
45 Oron Road, Uyo — Tel: +234 (0)810 285 2148, +234 (0)812 324 5694
Warri (Delta State)
2 Effurun-Sapele Road, opposite Bobizua Motors, Enerhen Junction, Warri — Tel: +234 (0)704 617 4119
Yola (Adamawa State)
51 Mohammed Mustapha Way, Jimeta, Yola — Tel: +234 (0)706 823 8076
Zaria (Kaduna State)
1B Hulhulde Plaza, Sokoto Road, Zaria — Tel: +234-9-0567588
How to Send a Package via UPS Nigeria
You have two ways to ship:
- Walk-in: Take the package to the nearest branch above. Bring a valid ID and the recipient’s full address and phone number. Staff will weigh, quote and bill on the spot.
- Pickup request: Book a courier on ups.com/ng, the UPS mobile app, or via the WhatsApp chatbot on +234 (0)908 634 4444. UPS collects from your address and issues a tracking number.
Packaging guidelines
- Use a sturdy box with at least 5 cm of cushioning around fragile items.
- Seal seams with reinforced tape (the H-pattern works best).
- Print the address clearly and remove all old labels.
- Keep documents in a waterproof envelope inside the box.
Weight and size limits
Standard UPS Express shipments accept up to 70 kg per package and 274 cm in length. Combined length plus girth cannot exceed 400 cm. Anything larger ships as freight and needs a separate quote.
Customs declarations for international shipments
For any package leaving Nigeria, you must complete a commercial invoice listing the contents, value, country of origin and HS code if known. UPS files this with Nigeria Customs and the destination country. Personal-effect shipments need ID copies; commercial parcels need an EXP form for shipments above the FX threshold.
Tracking
Enter your tracking number on ups.com/track, or message it to the WhatsApp chatbot for live status. The UPS mobile app sends push alerts for each scan.
UPS Pricing in Nigeria
Rates depend on weight, dimensions, destination zone and service level. As a rough guide for 2026:
- Domestic (within Nigeria, small parcel up to 2 kg): ₦1,500 – ₦5,000 for next-day or two-day Express delivery between major cities.
- International documents (0.5 – 1 kg) to UK or US: roughly ₦25,000 – ₦55,000 by UPS Express Saver.
- International parcels (1 – 2 kg) to UK or US: roughly ₦55,000 – ₦150,000+ depending on declared value, service level and fuel surcharge.
- International Processing Fee: from 8 September 2025, UPS adds a USD 2.50 (about ₦4,000 at current rates) IPF on all import shipments into the United States.
Rates are indicative as of 2026. Get a live quote on the UPS Nigeria quote tool or download the official UPS Nigeria 2025 Tariff Guide (PDF).
Alternatives to UPS in Nigeria
If UPS does not cover your route or your budget, these couriers are worth a look. Also see our guide to UPS drop-off locations.
FedEx (via Red Star Express)
FedEx in Nigeria is run by Red Star Express Plc, an NGX-listed sole licensee since 1994. Red Star Express has more than 170 service points across the country and posted group revenue of ₦21.6 billion in FY2025. Strong choice for urgent international parcels and corporate accounts.
DHL Express Nigeria
DHL still operates in Nigeria with service centres in Lagos, Abuja, Port Harcourt and other state capitals. It is the priciest of the global three but the fastest for time-definite shipments to Europe and Asia. Get quotes at dhl.com/ng-en.
GIG Logistics (GIGL)
Founded in 2012, GIG Logistics runs over 200 experience centres in Nigeria plus offices in Ghana, the UK and the US. Domestic small-parcel rates start around ₦1,200 between Lagos branches; intercity parcels run ₦2,500 – ₦7,000 depending on weight and zone.
IFEX Express
A Nigerian-owned courier with strong nationwide haulage and last-mile coverage. Useful for bulky or palletised loads that the global brands quote heavily.
Topship Africa
Tech-led freight forwarder built for e-commerce sellers shipping to the US, UK and Canada. Air freight starts around ₦12,500 per kg to the US; sea freight is cheaper but slower.
Sendbox
Pickup-and-deliver platform popular with online vendors. Same-day Lagos pickups from ₦1,500 and interstate from ₦2,000 plus weight charges.
NIPOST EMS
The Nigerian Postal Service’s express arm. Slower than the private couriers but the cheapest for documents and small parcels to most countries — useful for non-urgent shipments.
Speedy Couriers
A regional Lagos and South-West operator focused on same-day and next-day deliveries within Nigeria. Often cheaper than the global brands for intra-state runs.
Frequently Asked Questions
How do I track a UPS Nigeria shipment?
Enter your tracking number on ups.com/track, send it to the UPS WhatsApp chatbot on +234 908 634 4444, or check it inside the UPS mobile app. Each scan triggers a status update.
UPS vs DHL in Nigeria — which is better?
DHL usually delivers faster on Europe and Asia routes but charges a premium. UPS is competitive on US-bound shipments and on bulkier parcels. Get quotes from both for your specific route — the gap can be wide.
What customs charges apply on UPS shipments to Nigeria?
Inbound parcels attract import duty (5%–35% depending on HS code), 7.5% VAT and a 1% Comprehensive Import Supervision Scheme (CISS) levy. UPS bills the recipient on delivery unless the sender prepaid duties.
What items can I not ship via UPS Nigeria?
Cash, live animals, firearms and ammunition, lithium batteries above stated watt-hour limits, perishables without temperature control, narcotics, counterfeit goods and any items barred by Nigeria Customs or the destination country.
Does UPS offer pickup service in Nigeria?
Yes. Book a courier through ups.com, the UPS app, the WhatsApp chatbot, or by calling your local branch. Pickups are usually free for account holders and a small fee for one-off shippers.
Is there a UPS app for Nigeria?
Yes. The UPS Mobile app is on the Google Play Store and Apple App Store. It supports tracking, pickup booking, address books and rate quotes in Naira.
How long does UPS take to deliver?
Domestic Express: next business day between major cities, two days to remote areas. International Express to the US/UK: 2–4 business days. Express Saver: 3–5 business days. Customs delays can add 1–2 days.
Is drop-off cheaper than pickup at UPS Nigeria?
Drop-off at a branch is usually cheaper than door pickup for one-off shippers. Account holders with a daily pickup contract pay one flat fee regardless of volume.
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