Running low on airtime mid-call is the worst kind of surprise. This guide covers every working way to check your Glo airtime and data balance in Nigeria — USSD, the MyGlo app, SMS, customer care, and the self-care portal — with the current 2026 codes.
Quick Answer: Dial *310# or *124# to check Glo airtime. Dial *323# for data balance. Both are free and work 24/7.
Also see: 3 Unique Ways to Check Your Glo Phone Number
How to Check Your Glo Airtime Balance
1. USSD Code (*310# or *124#)
- Open your phone dialler with an active Glo SIM
- Dial *310# — the NCC-standard balance code that works across all Nigerian networks
- Or dial *124#, Glo’s original airtime code (still active)
- Your main account balance pops up on screen within 5 seconds
Both codes are free and run round the clock. *310# is the recommended option — it’s the unified NCC standard and shows balance even on lines where *124# returns errors.
2. MyGlo App
- Install Glo Café (also called MyGlo) from Google Play or the App Store
- Sign in with your Glo number; first-time users register via OTP
- Your airtime, data, and bonus balances appear on the home dashboard
The app also handles bundle purchases, auto-renewals, bill payments, and SIM management.
3. SMS
- Text BAL to 121 from your Glo SIM
- You’ll get a reply with your main balance
4. Customer Care
Call 121 from a Glo line (or +234 805 002 0121 from any other network). The IVR offers a balance-check option, or press 0 to speak with an agent.
5. Glo Self-Care Portal
- Visit gloworld.com
- Click Self Care and log in with your Glo number
- Your airtime, data, and bonus balances are listed on the dashboard
How to Check Your Glo Data Balance
- USSD: Dial *323# — returns your active plan, remaining MB/GB, and expiry date
- SMS: Text INFO to 127
- App: Open MyGlo / Glo Café — data balance shows on the home screen
- Legacy code: *127*0# still works on most prepaid plans, but *323# is the current standard
Glo Bonus Balance
To check bonus airtime (Yakata, GBoost, etc.), dial *606# or *100*9#. Bonus balance is separate from your main account and follows different expiry rules.
Glo Customer Care Contacts
- Phone (from Glo SIM): 121
- Phone (other networks / international): +234 805 002 0121
- Alternative line: 200
- Email: customercare@gloworld.com
- X (Twitter): @GloWorld
- Facebook: facebook.com/GloWorld
FAQs
Is there a limit to how many times I can check my Glo balance?
No. You can check your balance as many times as you want via USSD, SMS, the app, or self-care portal. There’s no daily cap or cooldown.
Is it free to check my Glo balance?
Yes. *310#, *124#, *323#, and SMS to 121 are all zero-charge across every Glo plan.
Can I check my Glo balance from another phone?
For USSD or 121 calls, you must insert your Glo SIM into the other phone — those checks are tied to the line. The MyGlo app and self-care portal work on any device once you log in with your Glo number and OTP.
What if *124# isn’t working?
Try *310# first — it’s the NCC-mandated unified balance code and is more reliable. If both fail, the issue is usually a temporary network glitch; switch to the MyGlo app, send BAL to 121, or call 121.
Why does my balance show less than expected?
Common causes: an active data subscription debiting a daily allowance, value-added service (VAS) auto-renewals, or a recent voice call. Dial *125# to view recent debits, or *125*0# to opt out of unwanted VAS.
How do I check my Glo number on the same SIM?
Dial #100# or *135*8#. Full guide: How to Check Glo Phone Number.
Bookmark this page or share it with anyone struggling to check their Glo balance — codes change occasionally, and we update this guide whenever Globacom revises them.
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