Verizon drop-off locations (Complete Guide 2024)
Check out the full guide of all Verizon drop-off locations in the United States below.
Verizon offers several convenient options for returning equipment or visiting their stores. Whether you need to drop off devices, pay your bill, or explore the latest deals, Verizon has you covered.
You will have access to Verizon drop-off locations near me, as well as Verizon in-store and curbside pickup locations. This article also includes Verizon Fios equipment return locations near me. Continue reading for all the information.
Verizon drop-off locations: Find and locate Verizon stores in your area
Visit a Verizon store near you to explore cell phone deals, plans, high-speed internet, cable TV, and phone services. You can find stores by entering your ZIP code or city/state on their website.
Find a Verizon drop-off location near you… Or skip to Map. Use our locator to find a Verizon drop-off location near you, or browse our directory.
To find Verizon drop-off locations or stores in your area, follow the procedure below:
- Click on the Verizon drop-off locations or stores tab below.
- Verizon Stores
- Locate the search bar at the top of the page.
- Enter a zipcode, city or state in the search space
- Select from the drop-down list or click “Use my Location.”
Here’s what you can do at a Verizon store:
- Book an Appointment: Schedule an appointment to avoid waiting.
- Explore Local Promotions: Discover the latest cell phone deals, plans, high-speed internet, cable TV, and phone services.
- Video Assist: Shop with an in-store specialist.
- Verizon Assistant: Chat with us 24/7 for any questions.
- Express Pickup: Order online and pick up your items the same day.
- Delivery & Setup Pro on the Go: If you need assistance at home, Verizon can come to you.
- Free 2-day Shipping: Enjoy free shipping on all online orders.
Find Verizon stores by State
- Click here to select the Verizon drop-off locations page
- Scroll to the down of the page.
- Click on the select a state dropdown menu.
- Select your state
- Finally, click on the View Stores tab.
Authorized Verizon Drop-Off Locations
If you need to return equipment, use the Verizon equipment return tool on their website or mobile app. Enter your ZIP code to find the nearest authorized drop-off point. These locations accept returned devices and accessories.
How to Return Verizon Equipment
You can return your Verizon device in person (to any Verizon store) or by mail. However, not all stores accept returns, so check with your local store first before attempting to return your device. If you choose to return your device by mail, you must include a return shipping label, which is available on the Verizon website.
Types of devices you can return.
Most Verizon equipment, including smartphones, tablets, laptops, and modems, can be returned. However, there are a few exceptions. For example, if you return a device that is damaged or missing parts, Verizon will charge you a fee. Furthermore, certain promotional items, such as free phones, may not be returnable.
When returning a Verizon device, you must include all accessories, including chargers, headphones, and cables. You will also be required to provide your account information as well as a valid form of identification.
Please remember to pack your equipment in the same box it came in. You may be charged an additional fee if you do not.
Securely pack your equipment to avoid damage during shipping. Verizon recommends using a shipping service that offers tracking services, such as UPS or FedEx.
How to return your Verizon equipment via UPS mail
Follow these simple steps to return your Verizon equipment via UPS mail:
- To begin, contact Verizon customer service and request a return shipping label. Customer service will send you a return shipping label as well as instructions on how to pack your equipment.
- Next, use the provided shipping label and instructions to pack up your Verizon equipment.
- Finally, drop off your package at a UPS location or have a UPS driver pick it up.
Note:
- To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected.
Verizon In-Store and Curbside Pickup
Verizon’s In-Store and Curbside Pickup lets you buy online and pick up your purchase at a participating Verizon store or Authorized Retailer.
These are free services that save you time and money on shipping. Curbside Pickup is available only to current Verizon customers.
In-store and Curbside Pickup is currently available across the United States at participating Verizon stores and Authorized Retailers.
How to place an In-Store or Curbside Pickup order from the My Verizon app or My Verizon website
To place an in-store or curbside pickup order from the Verizon website, follow the steps below:
- Shop online for an item you’d like to purchase.
- After you select the quantity and other device options, tap or click Check availability under the Pick up in-store section.
- Tap or click the Search for a Store field and enter your ZIP code.
- Tap or click Find Stores.
- Scroll to the store you want to go to and tap or click Pick up From This Store.
- Select the delivery method as either In-Store or Curbside Pickup (available only in select locations).
- Tap or click Next step and follow the onscreen instructions to complete your purchase.
Notes:
- If no stores are presented, you may want to expand your mile range.
- After the payment is authorized, you’ll receive an email confirming your order. You’ll get another email when your order is ready for pickup at the store.
- Please don’t go to the store until you receive an email letting you know your order is ready for pickup.
- To pick up the order at the store, the Account Owner (the person with legal authority and financial responsibility for an account) or Account Manager must be present and bring a valid government-issued photo ID.
- If you paid for the order with a credit or debit card, you must bring that payment card with you
- When you receive the email stating your order is ready to pick up, the email will also include recommended next steps that you should follow.
Verizon Fios Equipment Return Locations Near Me
What is Verizon Fios? Verizon Fios is a bundled internet access, telephone, and television service provided by Verizon Communications that operates over a fiber optical network within the United States.
It is critical that you return the equipment after canceling your Verizon service. Failure to return Verizon equipment after terminating service is regarded as a breach of contract.
Below are Verizon drop-off locations near you for Verizon Fios equipment returns:
Verizon Fios Equipment Return Locations in Virginia
Verizon drop-off locations in Virginia are presented in the table below.
Drop Off Address | Business Hours |
Chesapeake Go Wireless 4105 Chesapeake Sq Blvd Chesapeake, VA 23321 | Monday – Saturday: 10 am – 7 pm. Sunday: 12 pm- 5 pm |
Newport News Newport News Zoom 14344 A Warwick Blvd Denbigh Village Centre Newport News, VA 23602 | Monday – Saturday: 10 am – 7 pm. Sunday: Closed |
Newport News The Cellular Connection 12430 Warwick Blvd Newport News, VA 23606 | Monday – Saturday: 9 am – 8 pm. Sunday: 11 am – 6 pm |
Richmond Conserve / TCC 2234 John Rolfe Pkwy Richmond, VA 23223 | Monday – Saturday: 9 am – 8 pm. Sunday: 12 am – 6 pm |
Richmond Victra 7029 Forest Hill Ave Richmond, VA 23225 | Monday – Saturday: 9 am – 7 pm. Sunday: 11 am – 7 pm |
Virginia Beach 3564 Holland Rd Virginia Beach, VA 23452 | Monday – Saturday: 10 am – 7 pm. Sunday: Closed |
Woodbridge 1953 Daniel Stuart Square Woodbridge, VA 22191 | Monday – Saturday: 10 am – 5 pm. Sunday: Closed |
Verizon Fios Equipment Return Locations in Rhode Island
Verizon drop-off locations in Rhode Island are presented in the table below.
Drop Off Locations | Business Hours |
Coventry The Cellular Connection 670 Centre of New England Blvd Coventry, RI 02816 | Monday- Saturday: 10 am- 6 pm. Sunday: 12 pm- 5 pm |
North Smithfield The Cellular Connection (TCC) 23 Dowling Village Blvd Unit E North Smithfield, RI 02896 | Monday- Saturday: 9 am- 8 pm. Sunday: 12 pm- 5 pm |
Providence 229 Waterman Street Providence RI 02906 | Monday- Saturday: 10 am- 6 pm. Sunday: 11 pm- 5 pm |
Warwick The Cellular Connection 1200 Bald Hill Rd Warwick, RI 02886 | Monday- Saturday: 10 am- 6 pm. Sunday: Closed |
Verizon Fios Equipment Return Location in Pennsylvania
Verizon drop-off locations in Pennsylvania are presented in the table below.
Drop Off Locations | Business Hours |
Philadelphia Victra 10000 Roosevelt Blvd Suite 4 Philadelphia, PA 19116 | Monday- Saturday: 11 am- 7 pm. Sunday: 11 am- 6 pm |
Philadelphia Moorehead – The Cellular Connection 7110 Ridge Ave Philadelphia, PA 19128 | Monday- Saturday: 9 am- 7 pm. Sunday: 10 am- 5 pm |
Philadelphia 2644 Germantown Ave Philadelphia, PA 19133 | Monday- Saturday: 10 am- 6 pm. Sunday: Closed |
Philadelphia The Cellular Connection (TCC) 1300 S Christopher Columbus Blvd Ste 11A Riverview Plaza Philadelphia, PA 19147 | Monday- Saturday: 10 am- 6 pm. Sunday: Closed |
Pittsburgh Pittsburgh TCC 6010 Penn Ave. Pittsburgh, PA 15206 | Monday- Saturday: 9 am- 7 pm. Sunday: 12 am- 6 pm. |
Verizon Fios Equipment Return Locations in New York
Verizon drop-off locations in New York are presented in the table below.
Drop Off Location | Business Hours |
Baldwinsville ATI 15 East Genesee St Baldwinsville, NY 13027 | Monday- Friday: 10 am- 7 pm. Saturday: 10 am- 6 pm. Sunday: Closed |
Bronx United Telecom 1546 Crosby Ave Bronx, NY 10461 | Monday- Friday: 10 am- 7 pm. Saturday: 10 am- 6 pm. Sunday: Closed |
Bronx United Telecom 125 Westchester Sq Bronx, NY 10461 | Monday- Friday: 10 am- 7 pm. Saturday: 10 am- 6 pm. Sunday: Closed |
Bronx United Telecom 5909 Riverdale Ave Bronx, NY 10471 | Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 5 pm. |
Brooklyn 515 Fulton St Brooklyn, NY 11201 | Monday- Saturday: 11 am- 6 pm. Sunday: Closed |
Brooklyn 494 Gateway Dr Brooklyn, NY 11239 | Monday- Saturday: 11 am- 6 pm. Sunday: Closed |
Buffalo Russell Cellular 3600 Delaware Ave Buffalo, NY 14216 | Temporarily Closed |
Buffalo 2290 Delaware Ave Buffalo, NY 14216 | Monday- Saturday: 10 am- 8 pm. Sunday: 12 pm- 5 pm |
Carle Place United Telecom 198 Glen Cove Rd Carle Place, NY 11514 | Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 6 pm. |
College Point United Telecom 132-07 14th Ave College Point, NY 11356 | Monday- Saturday: 10 am- 7 pm. Sunday: 10 am- 6 pm. |
Copiague Moorehead The Cellular Connection 900 Montauk Highway Copiague, NY 11726 | Monday- Saturday: 10 am- 5 pm. Sunday: 10 am- 5 pm |
Guilderland 2050 Western Ave Queensbury Guilderland, NY 12084 | Monday- Saturday: 10 am- 7 pm. Sunday: 10 am- 6 pm. |
Farmingdale Moorehead The Cellular Connection 5002 Hempstead Tpke Farmingdale, NY 11735 | Monday- Saturday: 10 am- 6 pm. Sunday: 11 am- 5 pm. |
Floral Park United Telecom 25036 Jericho Turnpike Floral Park, NY 11001 | Monday- Saturday: 10 am- 6 pm. Sunday: 10 am- 6 pm. |
Flushing 37-27 Main St Flushing, NY 11354 | Monday- Saturday: 10 am- 6 pm. Sunday: 10 am- 6 pm. |
Fresh Meadows 177-01 Union Turnpike Fresh Meadows, NY 11366 | Monday- Saturday: 10 am- 8 pm. Sunday: 11 am- 6 pm. |
Garden City United Telecom 575 Stewart Ave Garden City, NY 11530 | Monday- Saturday: 10 am- 7 pm. Sunday: 10 am- 6 pm. |
Hauppauge 534 Route 111 Hauppauge, NY 11788 | Monday- Saturday: 10 am- 7 pm. Sunday: 10 am- 6 pm. |
Islandia Moorehead The Cellular Connection 1748 Veterans Hwy Islandia, NY 11749 | Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 5 pm. |
Manhattan United Telecom 150 Delancey St New York, NY 10002 | Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 5 pm. |
Manhattan United Telecom 277 Canal St New York, NY 10013 | Monday- Saturday: 11 am- 5 pm. Sunday: 11 am- 5 pm. |
Manhattan 563 2nd Av New York, NY 10016 | Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 5 pm. |
Manhattan 1732 2nd Ave New York, NY 10128 | Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 5 pm. |
Manhattan Wireless One 2657 Broadway New York, NY 10025 | Monday- Saturday: 10 am- 5 pm. Sunday: 10 am- 5 pm. |
Maspeth United Telecom 69-43 Grand Ave Maspeth, NY 11378 | Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 4 pm. |
New Windsor Cellular Sales of Knoxville 2644 Route 32 New Windsor, NY 12553 | Monday- Saturday: 9 am- 8 pm. Sunday: 11 am- 6 pm. |
Oceanside United Telecom 3337 Long Beach Rd Oceanside, NY 11572 | Monday- Saturday: 10 am- 6 pm. Sunday: 11 am- 5 pm. |
Scarsdale United Telecom 711 White Plains Rd Scarsdale, NY 10583 | Monday- Saturday: 11 am- 6 pm. Sunday: 11 am- 4 pm. |
Syosset United Telecom 320 Jericho Turnpike Syosset, NY 11791 | Monday- Saturday: 10 am- 7 pm. Sunday: 10 am- 6 pm. |
Staten Island United Telecom 10 Akron St Staten Island, NY 10314 | Monday- Saturday: 10 am- 7 pm. Sunday: 10 am- 5 pm. |
Staten Island Wireless Matrix 1267 Forest Ave Staten Island, NY 10302 | Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 6 pm. |
Thornwood United Telecom 660 Columbus Ave Thornwood, NY 10594 | Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 5 pm. |
West Haverstraw United Telecom 32 South Route 9W 38 West Haverstraw, NY 10933 | Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 5 pm. |
Yonkers United Telecom 972 McLean Ave Yonkers, NY 10704 | Monday- Saturday: 10 am- 6 pm. Sunday: 10 am- 5 pm. |
Verizon Fios Equipment Return Locations in New Jersey
Return your Verizon Fios equipment to any of the following locations in New Jersey:
Drop Off Location | Business Hours |
Bayonne GoWireless 219 Lefante Way Bayonne, NJ 07002 | Monday -Saturday: 10 am- 7 pm. Sunday: 12 pm- 5 pm. |
Bedminster The Cellular Connection (TCC) 456 Hills Drive; The Hills Shopping Center 5&6 Bedminster, NJ 07921 | Monday -Saturday: 10 am- 6 pm. Sunday: Closed. |
Bordentown The Cellular Connection (TCC) 276 B Dunns Mills Rd Bordentown, NJ 08505 | Monday -Saturday: 10 am- 6 pm. Sunday: Closed. |
Bridgeton The Cellular Connection (TCC) 15 Cornwell Dr Bridgeton, NJ 08302 | Monday -Saturday: 10 am- 6 pm. Sunday: Closed. |
Cape May Courthouse Moorehead – The Cellular Connection5 Court House South Dennis Road, Suite A Cape May Courthouse, NJ 08210 | Monday -Saturday: 10 am- 6 pm. Sunday: Closed. |
Denville Victra 3130 Route 10 West Building B Denville, NJ 07834 | Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 7 pm. |
Garfield 17 Outwater Ln Suite A Garfield, NJ 07026 | Monday -Saturday: 11am- 5pm Sunday: Closed |
Princeton TCC / Talk Wireless 301 N Harrison St Princeton, NJ 08540 | Monday -Saturday: 10 am- 5 pm. Sunday: Closed. |
Shrewsbury Victra 1130 Broad St Shrewsbury, NJ 07702 | Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 6 pm. |
Springfield Available for pickups 901 Mountain Ave Springfield, NJ 07081 | Monday -Saturday: 10 am- 6 pm. Sunday: Closed. |
Toms River Victra 1 Route 37 Toms River, NJ 08753 | Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 6 pm. |
Township of Washington 281 Pascack Rd Washington Township, NJ 07676 | Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 6 pm. |
Voorhees Victra 79 Route 73 Suite 101 Voorhees, NJ 08043 | Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 6 pm. |
West Orange 235 Prospect Avenue West Orange, NJ 07052 | Monday -Saturday: 11 am- 6 pm. Sunday: Closed. |
Woodbridge Victra 851 St. Georges Ave Woodbridge, NJ 07095 | Monday -Saturday: 10 am- 7 pm. Sunday: 10 am- 6 pm. |
Verizon Fios Equipment Return Locations in Massachusetts
Here are the Verizon Fios equipment return locations in Massachusetts:
Drop Of Locations | Business Hours |
Canton Wireless Zone 95 Washington St Suite 402 Canton, MA 02021 | Monday – Saturday: 9 am- 5 pm. Sunday: 11 am – 5 pm. |
Charleston Cellular Connection 25 Austin Street Charlestown, MA 02129 | Monday – Saturday: 10 am- 6 pm. Sunday: Closed. |
Danvers IM Wireless 49 Maple St Danvers, MA 01923 | Monday – Saturday: 10 am- 5 pm. Sunday: 11 am – 5 pm. |
Foxborough R Wireless 211 North Street Foxborough, MA 02035 | Monday – Saturday: 10 am- 6 pm. Sunday: 11 am – 6 pm. |
Framingham Go Wireless 1245 Worcester Rd Framingham, MA 01701 | Monday – Saturday: 9 am- 7 pm. Sunday: 11 am – 5 pm. |
Leominster 975 Merriam Avenue, Suite 117 Leominster, MA 01453 | Monday – Saturday: 10 am- 5 pm. Sunday: 11 am – 5 pm. |
Malden IM Wireless 361 Main St Malden, MA 02148 | Monday – Saturday: 10 am- 5 pm. Sunday: 11 am – 5 pm. |
Medway ATI/Wireless Zone 92 Main St, Unit 5 Medway, MA 02053 | Monday – Saturday: 10 am- 5 pm. Sunday: Closed |
Middleboro ATI/Wireless Zone 438 W Grove St Middleboro, MA 02346 | Monday – Saturday: 9 am- 4 pm. Sunday: 11 am – 4 pm. |
Needham R Wireless 1189 Highland Ave Needham MA 02494 | Monday – Saturday: 10 am- 6 pm. Sunday: Closed. |
Swampscott Cellular Connections 1016 Paradise Rd Swampscott, MA 01907 | Monday – Saturday: 9 am- 5 pm. Sunday: closed. |
Waltham R Wireless 1100 Lexington St Waltham, MA 02452 | Monday – Saturday: 11 am- 6 pm. Sunday: Closed |
Westford 4 Cornerstone Sq Westford, MA 01886 | Monday – Saturday: 10 am- 5 pm. Sunday: 11 am – 5 pm |
Verizon Fios Equipment Return Locations in Maryland
The Verizon Fios equipment return locations in Maryland are presented in the table below:
Drop Off Locations | Business Hours |
Aberdeen Moorehead – The Cellular Connection Mars Shopping Center 1016 G Beards Hill Rd Aberdeen, MD 21001 | Monday -Saturday: 10 am- 6 pm Sunday: Closed |
Derwood 7250 Muncaster Mill Rd. Derwood MD 20855 | Monday -Saturday: 10 am- 7 pm Sunday: 11 am – 4 pm |
Edgewater Victra 15 Lee Airpark Dr Edgewater, MD 21037 | Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 6 pm |
Ellicott City A Wireless 9337 Baltimore National Pike Ellicott City, MD 21042 | Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 7 pm |
Gaithersburg Your Wireless 299 Copley Place Gaithersburg, MD 20878 | Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 6 pm |
Hunt Valley Victra 118 Shawan Rd, Suite T Hunt Valley, MD 21030 | Monday -Saturday: 10 am- 7 pm Sunday: 12 pm- 7 pm |
La Plata Russell Cellular 58 Drury Dr La Plata, MD 20646 | Monday -Saturday: 9 am- 8 pm Sunday: 11 am- 5 pm |
Rockville Russell Cellular 11431 Rockville Pike Rockville, MD 20852 | Monday -Saturday: 10 am- 5 pm. Sunday: Closed |
Severna Park Victra 497 Ritchie Hwy Ste. 2 B Severna Park, MD 21146 | Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 7 pm |
Upper Marlboro A Wireless 4 Watkins Park Dr Upper Marlboro, MD 20774 | Monday -Saturday: 10 am- 7 pm Sunday: 11 am- 6 pm |
Verizon Fios Equipment Return Location in the District Of Columbia (DC)
Here is the return location in DC:
Drop Off Address | Business Hours |
Washington, DC Russell Cellular 5252 Wisconsin Ave, NW #002A Washington, DC 20015 | Monday -Saturday: 10 am – 5 pm Sunday: Close |
Verizon Fios Equipment Return Locations in Delaware
The following are Verizon Fios equipment return locations in Delaware
Drop Off Address | Business Hours |
Camden Moorehead – The Cellular Connection 386 Walmart Dr Camden, DE 19934 | Monday – Saturday: 10 am-6 pm. Sunday: Closed |
Millsboro The Cellular Connection 28665 Dupont Blvd Millsboro, DE 19966 | Monday – Saturday: 10 am-6 pm. Sunday: Closed |
New Castle A Wireless 100 N Dupont Hwy New Castle, DE 19720 | Monday – Saturday: 10 am-6 pm. Sunday: 10 am -7 pm |
TCC (The Cellular Connection)
TCC is the nation’s largest Verizon-authorized retailer. You can find TCC stores across the country. Search by city/state or ZIP code on their website to locate a nearby TCC store.
Click HERE to go to the TTC website.
Remember to check specific store hours and availability before visiting. Verizon’s network of stores and authorized locations ensures a seamless experience whether you’re returning equipment or exploring new services.
Conclusion:
As we have seen, you can return Verizon equipment to store locations. This article outlines Verizon drop-off locations and how to locate them.
If your Verizon equipment came from an authorized retailer, you must return the equipment to that store. Verizon FIOS equipment can be returned via UPS or returned to some Verizon FIOS stores, but not all stores will take returns.
Remember to check the Verizon Store Locator for the most up-to-date information on store locations, hours, and services.
Whether you’re a Verizon customer or just curious, these drop-off locations are here to assist you. Don’t forget to share this article with others. You may also want to connect with us via the comment section below. We’ll be glad to take your questions and inquiries.
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