Verizon drop-off locations (Complete Guide 2023)

Check out the full guide of all Verizon drop-off locations in the United States below.

Verizon Drop-off Locations Guide

You will have access to Verizon drop-off locations near me as well as Verizon in-store and curbside pickup locations. Also included in this article are Verizon Fios equipment return locations near me. Continue reading for all the information.

Verizon drop-off locations: Find and locate Verizon stores in your area

Find a Verizon drop-off location near you… Or skip to Map. Use our locator to find a Verizon drop-off location near you, or browse our directory.

To find Verizon drop-off locations or stores in your area, follow the procedure below:

  • Click on the Verizon drop-off locations or stores tab below.
  • Verizon Stores
  • Locate the search bar at the top of the page.
  • Enter a zipcode, city or state in the search space
  • Select from the drop-down list or click “Use my Location.”

Find Verizon stores by state

Verizon Drop-off Locations

How to Return Verizon Equipment

You can return your Verizon device in person (to any Verizon store) or by mail. However, not all stores accept returns, so check with your local store first before attempting to return your device. If you choose to return your device by mail, you must include a return shipping label, which is available on the Verizon website.

Types of devices you can return.

Most Verizon equipment can be returned, including smartphones, tablets, laptops, and modems. There are, however, a few exceptions. For example, if you return a device that is damaged or missing parts, Verizon will charge you a fee. Furthermore, certain promotional items, such as free phones, may not be returnable.

When returning a Verizon device, you must include all accessories, including chargers, headphones, and cables. You will also be required to provide your account information as well as a valid form of identification.

Keep in mind that you must pack your equipment in the same box it came in. You may be charged an additional fee if you do not.

Securely pack your equipment to avoid damage during shipping. Verizon recommends using a shipping service that offers tracking services, such as UPS or FedEx.

How to return your Verizon equipment via UPS mail

Follow these simple steps to return your Verizon equipment via UPS mail:

  1. To begin, contact Verizon customer service and request a return shipping label. Customer service will send you a return shipping label as well as instructions on how to pack your equipment.
  2. Next, use the provided shipping label and instructions to pack up your Verizon equipment.
  3. Finally, drop off your package at a UPS location or have a UPS driver pick it up.

Note:

  • To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected.

Verizon In-Store and Curbside Pickup

Verizon’s In-Store and Curbside Pickup lets you buy online and pick up your purchase at a participating Verizon store or Authorized Retailer.

These are free services that save you time and money on shipping. Curbside Pickup is available only to current Verizon customers.

In-Store and Curbside Pickup is currently available across the United States at participating Verizon stores and Authorized Retailers.

How to place an In-Store or Curbside Pickup order from the My Verizon app or My Verizon website

To place an in-store or curbside pickup order from the Verizon website, follow the steps below:

  1. Shop online for an item you’d like to purchase.
  2. After you select the quantity and other device options, tap or click Check availability under the Pick up in-store section.
  3. Tap or click the Search for a Store field and enter your ZIP code.
  4. Tap or click Find Stores.
  5. Scroll to the store you want to go to and tap or click Pick up From This Store.
  6. Select the delivery method as either In-Store or Curbside Pick Up (available only in select locations).
  7. Tap or click Next step and follow the onscreen instructions to complete your purchase.

Notes:

  • If no stores are presented, you may want to expand your mile range.
  • After the payment is authorized, you’ll receive an email confirming your order. You’ll get another email when your order is ready for pickup at the store.
  • Please don’t go to the store until you receive an email letting you know your order is ready for pickup.
  • To pick up the order at the store: The Account Owner (the person with legal authority and financial responsibility for an account) or Account Manager must be present and bring a valid government-issued photo ID.
  • If you paid for the order with a credit or debit card, you must bring that payment card with you
  • When you receive the email stating your order is ready to pick up, the email will also include recommended next steps that you should follow.

Verizon Fios Equipment Return Locations Near Me

What is Verizon Fios? Verizon Fios is a bundled internet access, telephone, and television service provided by Verizon Communications that operates over a fiber optical network within the United States.

It is critical that you return the equipment after canceling your Verizon service. Failure to return Verizon equipment after terminating service is regarded as a breach of contract.

Below are Verizon drop-off locations near you for Verizon Fios equipment returns:

Verizon Fios Equipment Return Locations in Virginia

Verizon drop-off locations in Virginia are presented in the table below.

Drop Off Address Business Hours
Chesapeake
Go Wireless
4105 Chesapeake Sq Blvd
Chesapeake, VA 23321
Monday – Saturday: 10 am – 7 pm. Sunday: 12 pm- 5 pm
Newport News
Newport News Zoom
14344 A Warwick Blvd
Denbigh Village Centre
Newport News, VA 23602
Monday – Saturday: 10 am – 7 pm. Sunday: Closed
Newport News
The Cellular Connection
12430 Warwick Blvd
Newport News, VA 23606
Monday – Saturday: 9 am – 8 pm. Sunday: 11 am – 6 pm
Richmond
Conserve / TCC
2234 John Rolfe Pkwy
Richmond, VA 23223
Monday – Saturday: 9 am – 8 pm. Sunday: 12 am – 6 pm
Richmond
Victra
7029 Forest Hill Ave
Richmond, VA 23225
Monday – Saturday: 9 am – 7 pm. Sunday: 11 am – 7 pm
Virginia Beach
3564 Holland Rd
Virginia Beach, VA 23452
Monday – Saturday: 10 am – 7 pm. Sunday: Closed
Woodbridge
1953 Daniel Stuart Square
Woodbridge, VA 22191
Monday – Saturday: 10 am – 5 pm. Sunday: Closed

Verizon Fios Equipment Return Locations in Rhode Island

Verizon drop-off locations in Rhode Island are presented in the table below.

Drop Off Locations Business Hours
Coventry
The Cellular Connection
670 Centre of New England Blvd
Coventry, RI 02816
Monday- Saturday: 10 am- 6 pm. Sunday: 12 pm- 5 pm
North Smithfield
The Cellular Connection (TCC)
23 Dowling Village Blvd Unit E
North Smithfield, RI 02896
Monday- Saturday: 9 am- 8 pm. Sunday: 12 pm- 5 pm
Providence
229 Waterman Street
Providence RI 02906
Monday- Saturday: 10 am- 6 pm. Sunday: 11 pm- 5 pm
Warwick
The Cellular Connection
1200 Bald Hill Rd
Warwick, RI 02886
Monday- Saturday: 10 am- 6 pm. Sunday: Closed

Verizon Fios Equipment Return Location in Pennsylvania

Verizon drop-off locations in Pennsylvania are presented in the table below.

Drop Off Locations Business Hours
Philadelphia
Victra
10000 Roosevelt Blvd Suite 4
Philadelphia, PA 19116
Monday- Saturday: 11 am- 7 pm. Sunday: 11 am- 6 pm
Philadelphia
Moorehead – The Cellular Connection
7110 Ridge Ave
Philadelphia, PA 19128
Monday- Saturday: 9 am- 7 pm. Sunday: 10 am- 5 pm
Philadelphia
2644 Germantown Ave
Philadelphia, PA 19133
Monday- Saturday: 10 am- 6 pm. Sunday: Closed
Philadelphia
The Cellular Connection (TCC)
1300 S Christopher Columbus Blvd Ste 11A
Riverview Plaza
Philadelphia, PA 19147
Monday- Saturday: 10 am- 6 pm. Sunday: Closed
Pittsburgh
Pittsburgh TCC
6010 Penn Ave.
Pittsburgh, PA 15206
Monday- Saturday: 9 am- 7 pm. Sunday: 12 am- 6 pm.

Verizon Fios Equipment Return Locations in New York

Verizon drop-off locations in New York are presented in the table below.

Drop Off Location
Business Hours
Baldwinsville
ATI

15 East Genesee St

Baldwinsville, NY 13027
Monday- Friday: 10 am- 7 pm. Saturday: 10 am- 6 pm. Sunday: Closed
Bronx
United Telecom

1546 Crosby Ave

Bronx, NY 10461
Monday- Friday: 10 am- 7 pm. Saturday: 10 am- 6 pm. Sunday: Closed
Bronx
United Telecom

125 Westchester Sq

Bronx, NY 10461
Monday- Friday: 10 am- 7 pm. Saturday: 10 am- 6 pm. Sunday: Closed
Bronx
United Telecom

5909 Riverdale Ave

Bronx, NY 10471
Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 5 pm.
Brooklyn

515 Fulton St

Brooklyn, NY 11201
Monday- Saturday: 11 am- 6 pm. Sunday: Closed
Brooklyn

494 Gateway Dr

Brooklyn, NY 11239
Monday- Saturday: 11 am- 6 pm. Sunday: Closed
Buffalo
Russell Cellular

3600 Delaware Ave

Buffalo, NY 14216
Temporarily Closed
Buffalo

2290 Delaware Ave

Buffalo, NY 14216
Monday- Saturday: 10 am- 8 pm. Sunday: 12 pm- 5 pm
Carle Place
United Telecom

198 Glen Cove Rd

Carle Place, NY 11514
Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 6 pm.
College Point
United Telecom

132-07 14th Ave

College Point, NY 11356
Monday- Saturday: 10 am- 7 pm. Sunday: 10 am- 6 pm.
Copiague

Moorehead

The Cellular Connection

900 Montauk Highway

Copiague, NY 11726
Monday- Saturday: 10 am- 5 pm. Sunday: 10 am- 5 pm
Guilderland

2050 Western Ave

Queensbury

Guilderland, NY 12084
Monday- Saturday: 10 am- 7 pm. Sunday: 10 am- 6 pm.
Farmingdale

Moorehead

The Cellular Connection

5002 Hempstead Tpke

Farmingdale, NY 11735
Monday- Saturday: 10 am- 6 pm. Sunday: 11 am- 5 pm.
Floral Park
United Telecom

25036 Jericho Turnpike

Floral Park, NY 11001
Monday- Saturday: 10 am- 6 pm. Sunday: 10 am- 6 pm.
Flushing

37-27 Main St

Flushing, NY 11354
Monday- Saturday: 10 am- 6 pm. Sunday: 10 am- 6 pm.
Fresh Meadows

177-01 Union Turnpike

Fresh Meadows, NY 11366
Monday- Saturday: 10 am- 8 pm. Sunday: 11 am- 6 pm.
Garden City
United Telecom

575 Stewart Ave

Garden City, NY 11530
Monday- Saturday: 10 am- 7 pm. Sunday: 10 am- 6 pm.
Hauppauge
534 Route 111

Hauppauge, NY 11788
Monday- Saturday: 10 am- 7 pm. Sunday: 10 am- 6 pm.
Islandia
Moorehead

The Cellular Connection

1748 Veterans Hwy

Islandia, NY 11749
Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 5 pm.
Manhattan
United Telecom

150 Delancey St

New York, NY 10002
Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 5 pm.
Manhattan
United Telecom

277 Canal St

New York, NY 10013
Monday- Saturday: 11 am- 5 pm. Sunday: 11 am- 5 pm.
Manhattan

563 2nd Av

New York, NY 10016
Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 5 pm.
Manhattan
1732 2nd Ave

New York, NY 10128
Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 5 pm.
Manhattan
Wireless One

2657 Broadway

New York, NY 10025
Monday- Saturday: 10 am- 5 pm. Sunday: 10 am- 5 pm.
Maspeth

United Telecom

69-43 Grand Ave

Maspeth, NY 11378
Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 4 pm.
New Windsor
Cellular Sales of Knoxville

2644 Route 32

New Windsor, NY 12553
Monday- Saturday: 9 am- 8 pm. Sunday: 11 am- 6 pm.
Oceanside
United Telecom

3337 Long Beach Rd

Oceanside, NY 11572
Monday- Saturday: 10 am- 6 pm. Sunday: 11 am- 5 pm.
Scarsdale
United Telecom

711 White Plains Rd

Scarsdale, NY 10583
Monday- Saturday: 11 am- 6 pm. Sunday: 11 am- 4 pm.
Syosset
United Telecom

320 Jericho Turnpike

Syosset, NY 11791
Monday- Saturday: 10 am- 7 pm. Sunday: 10 am- 6 pm.
Staten Island
United Telecom

10 Akron St

Staten Island, NY 10314
Monday- Saturday: 10 am- 7 pm. Sunday: 10 am- 5 pm.
Staten Island
Wireless Matrix

1267 Forest Ave

Staten Island, NY 10302
Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 6 pm.
Thornwood
United Telecom

660 Columbus Ave

Thornwood, NY 10594
Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 5 pm.
West Haverstraw
United Telecom

32 South Route 9W 38

West Haverstraw, NY 10933
Monday- Saturday: 10 am- 7 pm. Sunday: 11 am- 5 pm.
Yonkers
United Telecom

972 McLean Ave

Yonkers, NY 10704
Monday- Saturday: 10 am- 6 pm. Sunday: 10 am- 5 pm.

Verizon Fios Equipment Return Locations in New Jersey

Return your Verizon Fios equipment in any of the following locations in New Jersey:

Drop Off Location
Business Hours
Bayonne
GoWireless

219 Lefante Way

Bayonne, NJ 07002
Monday -Saturday: 10 am- 7 pm. Sunday: 12 pm- 5 pm.
Bedminster
The Cellular Connection (TCC)

456 Hills Drive; The Hills Shopping Center

5&6

Bedminster, NJ 07921
Monday -Saturday: 10 am- 6 pm. Sunday: Closed.
Bordentown

The Cellular Connection (TCC)

276 B Dunns Mills Rd

Bordentown, NJ 08505
Monday -Saturday: 10 am- 6 pm. Sunday: Closed.
Bridgeton

The Cellular Connection (TCC)

15 Cornwell Dr

Bridgeton, NJ 08302
Monday -Saturday: 10 am- 6 pm. Sunday: Closed.
Cape May Courthouse

Moorehead – The Cellular Connection5 Court House South Dennis Road, Suite A

Cape May Courthouse, NJ 08210
Monday -Saturday: 10 am- 6 pm. Sunday: Closed.
Denville
Victra

3130 Route 10 West

Building B

Denville, NJ 07834
Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 7 pm.
Garfield

17 Outwater Ln Suite A

Garfield, NJ 07026
Monday -Saturday: 11am- 5pm Sunday: Closed
Princeton

TCC / Talk Wireless

301 N Harrison St

Princeton, NJ 08540
Monday -Saturday: 10 am- 5 pm. Sunday: Closed.
Shrewsbury
Victra

1130 Broad St

Shrewsbury, NJ 07702
Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 6 pm.
Springfield

Available for pickups

901 Mountain Ave

Springfield, NJ 07081
Monday -Saturday: 10 am- 6 pm. Sunday: Closed.
Toms River

Victra

1 Route 37

Toms River, NJ 08753
Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 6 pm.
Township of Washington

281 Pascack Rd

Washington Township, NJ 07676
Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 6 pm.
Voorhees

Victra

79 Route 73

Suite 101

Voorhees, NJ 08043
Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 6 pm.
West Orange   

235 Prospect Avenue

West Orange, NJ 07052
Monday -Saturday: 11 am- 6 pm. Sunday: Closed.
Woodbridge
Victra

851 St. Georges Ave

Woodbridge, NJ 07095
Monday -Saturday: 10 am- 7 pm. Sunday: 10 am- 6 pm.

Verizon Fios Equipment Return Locations in Massachusetts

Here are the Verizon Fios equipment return locations in Massachusetts:

Drop Of Locations Business Hours
Canton
Wireless Zone
95 Washington St
Suite 402
Canton, MA 02021
Monday – Saturday: 9 am- 5 pm. Sunday: 11 am – 5 pm.
Charleston
Cellular Connection
25 Austin Street
Charlestown, MA 02129
Monday – Saturday: 10 am- 6 pm. Sunday: Closed.
Danvers
IM Wireless
49 Maple St
Danvers, MA 01923
Monday – Saturday: 10 am- 5 pm. Sunday: 11 am – 5 pm.
Foxborough
R Wireless
211 North Street
Foxborough, MA 02035
Monday – Saturday: 10 am- 6 pm. Sunday: 11 am – 6 pm.
Framingham
Go Wireless
1245 Worcester Rd
Framingham, MA 01701
Monday – Saturday: 9 am- 7 pm. Sunday: 11 am – 5 pm.
Leominster
975 Merriam Avenue, Suite 117
Leominster, MA 01453
Monday – Saturday: 10 am- 5 pm. Sunday: 11 am – 5 pm.
Malden
IM Wireless
361 Main St
Malden, MA 02148
Monday – Saturday: 10 am- 5 pm. Sunday: 11 am – 5 pm.
Medway
ATI/Wireless Zone
92 Main St, Unit 5
Medway, MA 02053
Monday – Saturday: 10 am- 5 pm. Sunday: Closed
Middleboro
ATI/Wireless Zone
438 W Grove St
Middleboro, MA 02346
Monday – Saturday: 9 am- 4 pm. Sunday: 11 am – 4 pm.
Needham
R Wireless
1189 Highland Ave
Needham MA 02494
Monday – Saturday: 10 am- 6 pm. Sunday: Closed.
Swampscott
Cellular Connections
1016 Paradise Rd
Swampscott, MA 01907
Monday – Saturday: 9 am- 5 pm. Sunday: closed.
Waltham
R Wireless
1100 Lexington St
Waltham, MA 02452
Monday – Saturday: 11 am- 6 pm. Sunday: Closed
Westford
4 Cornerstone Sq
Westford, MA 01886
Monday – Saturday: 10 am- 5 pm. Sunday: 11 am – 5 pm

Verizon Fios Equipment Return Locations in Maryland

The Verizon Fios equipment return locations in Maryland are presented in the table below:

Drop Off Locations Business Hours
Aberdeen
Moorehead – The Cellular Connection
Mars Shopping Center
1016 G Beards Hill Rd
Aberdeen, MD 21001
Monday -Saturday: 10 am- 6 pm Sunday: Closed
Derwood
7250 Muncaster Mill Rd.
Derwood MD 20855
Monday -Saturday: 10 am- 7 pm Sunday: 11 am – 4 pm
Edgewater
Victra
15 Lee Airpark Dr
Edgewater, MD 21037
Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 6 pm
Ellicott City
A Wireless
9337 Baltimore National Pike
Ellicott City, MD 21042
Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 7 pm
Gaithersburg
Your Wireless
299 Copley Place
Gaithersburg, MD 20878
Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 6 pm
Hunt Valley
Victra
118 Shawan Rd, Suite T
Hunt Valley, MD 21030
Monday -Saturday: 10 am- 7 pm Sunday: 12 pm- 7 pm
La Plata
Russell Cellular
58 Drury Dr
La Plata, MD 20646
Monday -Saturday: 9 am- 8 pm Sunday: 11 am- 5 pm
Rockville
Russell Cellular
11431 Rockville Pike
Rockville, MD 20852
Monday -Saturday: 10 am- 5 pm. Sunday: Closed
Severna Park
Victra
497 Ritchie Hwy Ste. 2 B
Severna Park, MD 21146
Monday -Saturday: 10 am- 7 pm. Sunday: 11 am- 7 pm
Upper Marlboro
A Wireless
4 Watkins Park Dr
Upper Marlboro, MD 20774
Monday -Saturday: 10 am- 7 pm Sunday: 11 am- 6 pm

Verizon Fios Equipment Return Location in the District Of Columbia (DC)

Here is the returns location in DC:

Drop Off Address Business Hours
Washington, DC
Russell Cellular
5252 Wisconsin Ave, NW #002A
Washington, DC 20015
Monday -Saturday: 10 am – 5 pm Sunday: Close

Verizon Fios Equipment Return Locations in Delaware

The following are Verizon Fios equipment return locations in Delaware

Drop Off Address Business Hours
Camden
Moorehead – The Cellular Connection
386 Walmart Dr
Camden, DE 19934
Monday – Saturday: 10 am-6 pm. Sunday: Closed
Millsboro
The Cellular Connection
28665 Dupont Blvd
Millsboro, DE 19966
Monday – Saturday: 10 am-6 pm. Sunday: Closed
New Castle
A Wireless
100 N Dupont Hwy
New Castle, DE 19720
Monday – Saturday: 10 am-6 pm. Sunday: 10 am -7 pm

 

Conclusion:

As we have seen, you can return Verizon equipment to store locations. Verizon drop-off locations and how to locate them have been outlined in this article.

If your Verizon equipment came from an authorized retailer, you must return the equipment to that store. Verizon FIOS equipment can be returned via UPS or returned to some Verizon FIOS stores, but not all stores will take returns.

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