How to Close Shopify Store


Shopify is an eCommerce platform designed for business owners to start, manage and grow their businesses. Shopify allows business owners to own an online store.

How to Close Shopify Store

With Shopify, you can sell in multiple places, including web, mobile, social media, online marketplaces, brick-and-mortar locations, and pop-up shops. Manage products, inventory, payments, and shipping.

If you own a Shopify store and no longer wish to continue with it, then you can pause your store temporarily or close your store completely from your Shopify admin.

In this guide, I will show you how to pause and unpause your Shopify store and how to cancel your Shopify store.

What to Do Before Pausing or Closing Your Shopify Store

Before you close your Shopify store, ensure you first contact any third-party service providers your store uses to ensure that your store closes correctly.

Also, you cannot pause or close your account if you have any outstanding charges. If you have any outstanding charges, then you will have to clear them off, before proceeding to pause or close your Shopify store.

In addition, before pausing your Shopify store, you need to cancel apps individually or you will continue to be charged app fees.

If you are on a free trial and have not selected any pricing plan, then you don’t need to do anything to cancel your account.

Your free trial does not extend even when you pause your store during your free trial. If you unpause your account after your free trial expires, then you need to select a paid plan to continue working on your store.

How to Pause your Shopify Store

When you pause your Shopify store, your customers will be able to see your products, however, they will not be able to make purchases.

What this means is that your checkout will be disabled, but your store will still be running at the cost of $14 per month.

By pausing your Shopify store, you will still have access to your Shopify admin and edit your products when you need to.

While your store is paused, you can do the following:

  • Access your Shopify admin.
  • Access basic reports about your site’s performance.
  • View your online storefront.
  • Accept manual payments using draft orders.

Pausing your store freezes your ability to use your online store checkout, POS, discounts, abandoned checkout recovery, gift cards, and third-party integrations, for example publishing your products to Facebook and Google.

To pause your Shopify store, follow the process below.

1. Log in as the store owner.

2. From your Shopify admin, click Settings, and then click Plan and permissions or Account.

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