To cancel Brainable, sign in at brainable.com, open Account (top-right menu), go to Settings > Billing, and click Cancel Subscription. If you subscribed through an app store, cancel where you were billed instead: iOS in Settings > your name > Subscriptions, Android in the Play Store > Subscriptions. Stuck? Email support@brainable.com or call 855-400-0577. Brainable offers a 30-day money-back guarantee.
What is Brainable?
Brainable is a brain-training app with 20+ games built to sharpen memory and attention in about 15 minutes a day. It markets itself partly as an IQ test, but it is built for entertainment, not clinical measurement. A few points worth knowing before you decide:
- It is not a clinical IQ test. Brainable borrows IQ-style questions, but it lacks the standards a professional test needs for high-stakes use such as schooling or employment decisions.
- No psychometrist involved. Real IQ tests are built and scored by trained psychometrists. Brainable’s games are not.
- No professional accountability. Licensed psychologists answer for how they administer IQ tests. A self-serve app does not carry that obligation.
The cancellation route depends on how you signed up. Pick the matching section below.
How do you cancel Brainable on the website?
Use this if you subscribed on the Brainable site.
- Open a browser, go to the Brainable website, and sign in.
- Select Account from the menu in the top-right corner.
- Go to Settings.
- Under Billing, click Cancel Subscription and confirm.
No cancel option here means you subscribed through a third party. The page should name who manages your billing.
Read: How to Cancel Meetville Subscription
How do you cancel Brainable on Android?
Sign up through the Android app and your subscription is tied to your Google account, so cancel in the Play Store.
- Open the Google Play Store app and tap your profile icon in the top-right corner.
- Select Payments & subscriptions, then Subscriptions.
- Choose Brainable, tap Cancel subscription, and confirm.
How do you cancel Brainable on iPhone or iPad?
Sign up through the iOS app and your subscription is tied to your Apple ID, so cancel in Settings.
- Open the Settings app and tap your name at the top.
- Tap Subscriptions.
- Pick Brainable, tap Cancel Subscription, and confirm.
If none of these work, contact support and ask them to cancel for you.
When there is no cancel option on your account page, a third party bills you. The page will either link you to that billing company’s cancellation flow or tell you to contact them. Brainable support can also tell you who manages your subscription.
How do you reach Brainable support?
Contact Brainable directly when you cannot cancel on your own or you want a refund:
- Email: support@brainable.com
- Phone: 855-400-0577
Have your account email and the billing method on file ready, and ask for a confirmation email.
How do you cancel Brainable without logging in?
Lost your login? Try recovery first.
On the Brainable login screen, click Need help? and answer the account questions. Support will ask for your email, password, and the billing method on file. Once you verify those details, they will either restore your access or cancel the account for you.
If a third party bills you, contact that company to cancel instead.
Why might you cancel Brainable?
Bugs that go unfixed. A game app riddled with glitches is not worth paying for. Persistent product issues are reason enough to leave.
Payment problems. Auto-renewal can misfire — duplicate charges or failed payments. Cancelling stops the cycle.
You no longer use it. If brain games have dropped off your routine, there is no reason to keep paying.
Brainable cancellation FAQs
Is the Brainable website safe for purchases?
Yes. Brainable processes payments through certified payment partners, and billing details are stored with that processor rather than on Brainable’s own servers.
Can I cancel my subscription anytime?
Yes. Cancel from your account dashboard or by contacting support@brainable.com. You keep access until the current billing period ends.
How long are Brainable contracts?
There are no contracts. Upgrade or cancel any time with no further obligation.
Can I update my card details?
Yes. Open the Billing section of your dashboard and update your payment information.
Can I request a refund?
Yes. Brainable offers a 30-day money-back guarantee — request a refund within 30 days of purchase.
Can I try Brainable for free?
Yes. Brainable offers a free plan so you can test the service before paying.
What is Brainable’s support phone number?
Call 855-400-0577, or email support@brainable.com.
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