How to Cancel CenturyLink (2024 Guide)

Hello there! Let’s explore how to cancel CenturyLink.

CenturyLink provides internet, cable TV and home phone services to homes and businesses. Like all businesses, the company takes extra steps to try to avoid having customers cancel services. Still, it does provide a straightforward way to do it for anyone determined to cancel.

Cancel Century Link

CenturyLink is a global technology company founded in 1930. Century Link has its headquarters in Monroe, Louisiana.

CenturyLink provides some services, including local and long-distance voice calling, broadband internet, internet hosting (including managed and cloud hosting services), VoIP services, data integration, and other information services.

In this article, I will show you how to cancel your Century Link account.

Quick Guide on How to Cancel Century Link

Here’s a step-by-step guide on how to cancel your CenturyLink service:

  1. Online Cancellation (If Eligible):
    • Sign in to your My CenturyLink account.
    • Scroll to the bottom of the home page.
    • If you’re eligible, you’ll see an option to cancel your service online. Click it to proceed.
  2. Chat with an Agent:
    • If online cancellation isn’t available for your account type, visit the CenturyLink contact page.
    • Click on “Chat with an agent.”
    • Inform the agent that you want to cancel your CenturyLink service.
    • Provide your account details when asked.
  3. Important Notes:
    • Modem Return: If you’re leasing a CenturyLink modem/router, return it within 30 days after canceling service to avoid equipment charges (up to $200).
    • Bundled Services: Canceling one service in a bundle may alter your bundle discounts.
    • AutoPay: Understand how canceling affects your automatic payments.
    • TV Service: For DIRECTV or DISH satellite TV, contact them directly to cancel.

Remember to follow these steps to ensure a smooth cancellation process.

How to Cancel Century Link

If you wish to cancel your century link account, then follow the steps below.

1. Call their business number at 1-800-201-4099 between 8 a.m. and 7 p.m. Monday through Friday or between 9 a.m. and 2 p.m. on Saturday.

2. Inform them you wish to cancel your Century Link Account.

3. Provide them with your details.

If you’re canceling cable television, you’ll need to contact DirectTV to cancel that service.

You can reach them at 1-800-531-5000 between 8 a.m. and 10 p.m. and inform them to cancel your cable television. After this, provide them with your information.

If you wish to cancel Verizon wireless services, you can call their representative at 1-800-922-0204 Monday through Friday from 7 a.m. to 11 p.m. local time or on Saturday or Sunday from 8 a.m. to 9 p.m. and inform them that you wish to cancel your account.

Also See:

How to Cancel Account

How to Cancel Lifetime Fitness Membership (2024 Guide)

That’s all on how to Cancel Century Link.

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