To cancel an Expensify subscription, sign in and go to Account > Subscription. On an annual plan, select Request early cancellation; Expensify reviews the request for eligibility. On a pay-per-use plan, open the ⋮ menu next to the workspace and choose Delete workspace. Only the billing owner can do this, and there are no prorated refunds. Canceling the subscription is not the same as closing your whole account.
What should you know before you cancel?
- Only the billing owner can cancel. Check the Workspaces tab and look at the Billing owner column to confirm who that is.
- No prorated refunds. Expensify does not refund unused time in a billing period, so cancel before your renewal date to avoid the next charge.
- Canceling differs from closing your account. Stopping the subscription ends your billing; closing your account erases your profile and data.
- Your data stays put. Expensify keeps your expenses and reports even after you delete a workspace. They’re only removed if you close your entire account.
How do you cancel your Expensify subscription?
The steps depend on your plan. Sign in first by clicking here, then follow the path that matches your subscription.
Annual subscription
- Go to Account > Subscription from the left navigation (or the bottom tabs on mobile).
- Select Request early cancellation.
- Follow the prompts to submit your request.
Expensify reviews early cancellations for eligibility. Some go through automatically; others are checked by the team. If you have only one workspace on an annual plan, cancel the subscription before you try to delete that workspace.
Pay-per-use plan
- Go to Account > Subscription.
- Click the ⋮ menu next to the workspace name.
- Select Delete workspace.
Deleting the workspace stops pay-per-use billing for it. Your expenses and reports remain in your account.
Read: Easy Way to Cancel Nest Subscription
How do you fully close your Expensify account?
Close your account only if you want to remove your profile and all your data, not just stop billing. Cancel any active subscription first.
- Sign in to your Expensify account.
- Go to Settings (top-right) and select Account.
- Scroll to the Delete Account section.
- Give a brief reason and toggle the confirmation box.
- Select Delete my account.
Closing your account permanently removes your expenses, reports, and other data. Download anything you need first.
What should you do before canceling?
- Download your data. Save the reports and financial records you may need later, especially if you plan to close the account.
- Clear pending reimbursements. Finish any reimbursements in progress before you cancel.
- Cancel before the renewal date. Expensify offers no prorated refunds, so timing decides whether you pay for another period.
- Consider a smaller plan. If you still want limited access, switch to a lower-cost option instead of canceling outright.
What are the best Expensify alternatives?
Concur
Employees book flights, car hire, hotels, and trains from a phone or browser. Concur ties travel documents to expense reports, and bookings and card charges upload on their own.
Dext (formerly Receipt Bank)
Dext automates bookkeeping for accountants, clerks, and small business owners. It pulls key details from invoices, records, and bills, so you skip manual data entry.
Bento for Business
Use Bento to control what employees spend and where. Toggle cards on and off with one click, set spending limits, and get instant alerts.
Ramp
Ramp issues unlimited virtual and physical cards in place of expense reports. It helps cut costs, simplify accounting, and earn cash back on purchases.
Rydoo
Rydoo handles travel and expense tracking from one app. Install it and your team logs expenses on the go.
QuickBooks
QuickBooks is a set of accounting tools you can use from a PC, laptop, tablet, or phone. Set user permissions so a bookkeeper or colleague can sign in and work.
Invoice Ninja
Invoice Ninja is an open-source platform for billing clients and tracking payments, costs, and billable time. You create and email invoices, then get paid.
Frequently asked questions
Who can cancel an Expensify subscription?
Only the billing owner of a workspace can cancel the subscription or delete the workspace. Check the Workspaces tab to see who the billing owner is.
Does Expensify give refunds when you cancel?
No. Expensify does not offer prorated refunds for unused time in a billing period. Cancel before your renewal date to avoid the next charge.
Is canceling my subscription the same as deleting my account?
No. Canceling stops your billing but keeps your data. Closing your account removes your profile, expenses, and reports for good.
How do I remove all my expenses from Expensify?
Deactivate the connected card those expenses came through. Once it’s off, all unreported and open expenses tied to it are permanently deleted.
Does Expensify have a mobile app?
Yes. Expensify has apps for iOS and Android, so you can track expenses and manage your account on your phone.
Contact Expensify support
If you hit a problem while canceling, reach Expensify support:
- Email: concierge@expensify.com
- Live Chat: available in the Expensify app
- Help Center: Expensify Support
Next, see how to switch plans without losing your records in Expensify’s billing guide.
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