Tourism Waec Syllabus

Below is this years Waec Syllabus for Tourism. Note that this syllabus is for both internal and external candidates.

Aims and Objectives

explain the concepts associated with tourism activities such as tourism, tourist, tourist attraction, tour operation, excursion, travel agency etc
acquire knowledge of tourist attraction centers and their locations
understand the financial, social, and developmental benefits of tourism to a nation
explain the tourism and cultural festivals of a nation
acquire the basic knowledge of the operations of a travel agency and tour businesses
understand the roles and functions of public and private agencies in tourism
develop skills in tourism entrepreneurship

Scheme of Examination

Detailed Tourism Syllabus

CONCEPTS AND TOURISM RESOURCES

Concepts
- Definition of tourism, tourist, visitor, tour, operation, excursion, recreation, leisure, hospitality, travel etc
Scope of tourism
History of tourism
Types of tourism
- domestic
- international
Forms of tourism
- Incoming/inbound
- out-coming /outbound
- international
- domestic
- long haul
- short haul
- business
- eco-environmental
- cultural
- religious/mistrial
- sport
- youth
Components
- attraction
- accessibility
- amenities
Tourist Products
- Definition of the tourist product
- Characteristics of tourist products (heterogeneous, intangible, immovable)
Tourist attractions and their locations
- natural (national parks, scenic features, beaches, coasts, landforms, etc)
- man-made monuments, museums, palaces, etc.
- social-cultural (historic monuments, festivals, carnivals, sports, etc)
Tourism statistics
- Meaning of tourism statistics
- inflow(arrival)
- outflow(departure)
- expenditure pattern
- data collection
Benefits of tourism
- Economic benefits:
  - financial
  - taxes
  - levies
  - the balance of payments
  - foreign exchange earnings etc.
- Social benefits:
  - cultural understanding
  - job creation
  - International co-operation
- Developmental benefits
  - infrastructure
    - road
    - light
    - water
    - communication
  - superstructure
    - buildings
    - flyovers
  - rural development
    - preserves nature
    - use of land
Festivals in Nigeria
- Argungu International Fishing Festival
- Oshogbo International Festival
- New Yam festival
- Shao mass wedding
- Sharo festival
- Fare Wrestling Festival etc
Heritages in a nation
- Sakur world heritage site
- Museums and monument
- Art galleries
- Museums
- Palaces
- Gidan Makama
- Shrines

BUSINESS AND ENTREPRENEURIAL SKILLS IN TOURISM

Reasons for travel
- Why people travel
  - Physiological factors
    - visit friends and relations
    - holidays
    - health
  - Economic factors
    - business shopping
    - conference meetings
    - trade fair exhibition
  - Social factors
    - religion
    - sports
    - beautiful natural sceneries
    - fashion fare
    - education
    - self-esteem
Travel agency business
Meaning of travel agency/agent
- The roles and functions of a travel agent
  - reservation
  - ticketing
  - visa procurement
  - foreign exchange procurement, etc.
- Qualities of a travel agent
  - resourcefulness
  - marketing skills
  - honesty /integrity
  - good communication skills
  - timeliness
  - vision
  - managerial ability
  - good understanding of ICT
  - creativity etc
Definition/meaning of tour operator
- Roles of a tour operator
  - packaging
  - marketing
  - executing
- Qualities of a tour operator
  - honesty
  - good public relations
  - good marketing skills
  - good financial standing
  - good knowledge of the environment
  - innovativeness
  - good understanding of ICT etc
Support services
- Support groups in the travel business
  - financial support: insurance, banking, bureau de change
  - transport facilities/car hire services
  - souvenir shops, e.g., local crafts etc.
  - accommodation hotel and catering services
  - health services e.g., first aid, clinics, hospitals etc.
  - security services
Public agencies in tourism
Identification and Roles of public agencies in Tourism
- Federal Ministry of Tourism, Culture and National Orientation
- State Tourism Boards
- Local Government Tourism Committees
- Parastatals
  - Nigerian Tourism Development Corporation(NTDC)- policy implementation
  - National Institute for Hospitality and Tourism (NIHOTOUR) Manpower development
  - National Commission for Museums and Monuments (NCMM) Preservation of heritages
Private agencies in tourism
Identification and Roles of private tourism agencies in Nigeria
- Federation of Tourism Association of Nigeria (FTAN) – umbrella body for all private tourism agencies in Nigeria
- National Association of Nigeria Travel Agencies (NANTA) – regulates travel agencies
- Association of Nigerian Journalists and Writers on Tourism (ANTWT) – writes on tourism issues in national dailies and tourism magazines
- National Association of Tour Operators (NATOP) – regulates tour-operating businesses
- Nigerian Hotels Association (NHA)
- Hospitality and Tourism Management Association of Nigeria (HATMAN)- an umbrella body for all hospitality and tourism practitioners
Tourism marketing
Meaning of tourism marketing
- Tourism marketing strategies:
  - segmentation
  - mass marketing
  - niche marketing(new emerging markets)
- Marketing tools in tourism
  - electronic media
    - television
    - radio
  - print media
    - newspapers
    - magazines
    - journals
    - publications
  - fairs and exhibitions
    - local fairs
    - International fairs
  - e-tourism
    - Internet services
    - e-banking
    - e-reservation
    - electronic billboard
Entrepreneurship in tourism
- Meaning of entrepreneurship
- Meaning of cottage industries
- Examples of cottage industries:
- Leather works, ceramics and pottery, bread making, tie and dye, hair weaving, painting, cloth weaving, raffia weaving etc
- Items produced in cottage industries:
  - shoes, bags, wallets, belts etc.
  - water pots, cooking pots, wall tiles, floor tiles etc.
  - beads, ornaments, earrings etc.
  - clothes, adire, kampalla etc.
  - Jamaica beads, Ghana beads, chuku etc.
  - Akwa-ocha, aso ofi, aso oke, akwete etc.
  - Cane chairs, broom, raffia beds etc.
Service delivery in tourism
- Meaning of service delivery
- Service delivery in tourism:
  - tour guards, ticket retailers, cooks, waiters, photographers, cultural dancers, drivers, game guards, reservation officers etc.
Skill acquisition
- Definition of skills
- Skill acquisition centers in a nation:
  - Small and Medium Enterprise Development Agency of Nigeria (SMEDAN)
  - National Directorate of Employment (NDE)
  - National Institute for Hospitality and Tourism (NIHOTOUR)
  - National Institute for Cultural Orientation (NICO)
  - Ushafa Pottery Centre etc.

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