![\"Cancel](\"https:\/\/awajis.com\/howto\/wp-content\/uploads\/2020\/03\/Cancel-Century-Link-1024x576.jpg\")
<\/p>\nTo cancel CenturyLink home service, call 800-244-1111 (residential, Monday-Friday 8 a.m. to 6 p.m.) or sign in to your My CenturyLink account and look for the cancel option. First, check who actually serves your address. CenturyLink’s consumer business is now Lumen and Quantum Fiber, and in many former-CenturyLink areas service moved to Brightspeed. If you are a Brightspeed customer, you cancel through Brightspeed instead. Give about 30 days’ notice and return any leased equipment within 30 days to avoid a fee.<\/p>\n
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CenturyLink provides home internet, phone, and TV service and traces its roots to 1930, with headquarters in Monroe, Louisiana. The brand has shifted in recent years, which changes how you cancel. Read the next section first so you call the right company.<\/p>\n
The CenturyLink consumer business sits under Lumen Technologies, alongside Quantum Fiber, its fiber-internet brand. In many former-CenturyLink regions, the network was sold to Brightspeed<\/strong>, a separate company. If you live in one of those areas, your account is now a Brightspeed account, and CenturyLink can’t cancel it for you.<\/p>\n Check before you call:<\/p>\n Use one of these two methods.<\/p>\n If your service transferred to Brightspeed, cancel with Brightspeed:<\/p>\n Give about 30 days’ notice to avoid a service gap and to make sure final charges are correct. CenturyLink home internet has no annual contract and no early termination fee, so you can cancel any time. Older contracts or bundles may differ, so confirm your terms when you call.<\/p>\n Return any leased modem, router, or set-top box within 30 days<\/strong> of canceling to avoid an equipment charge of up to $200 per item.<\/p>\n These are billed by other companies, so cancel them separately:<\/p>\n\n
How do you cancel CenturyLink?<\/h2>\n
Method 1: Cancel by phone<\/h3>\n
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Method 2: Cancel online<\/h3>\n
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How do you cancel Brightspeed (former CenturyLink areas)?<\/h2>\n
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How much notice does CenturyLink need?<\/h2>\n
What equipment do you return, and when?<\/h2>\n
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What about TV, satellite, or wireless service?<\/h2>\n
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How do you avoid common problems?<\/h2>\n
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Also See: <\/strong><\/h3>\n